Temporary Desk Clerk

Job

54068

Evanston, Illinois

Position: Temporary Desk Clerk
Department: Temp Center
Salary/Grade: TMP/01
Hours: This is a full‑time position.
Schedule: Engelhart:
Wednesday‑Friday 4pm‑8pm & Sat‑Sun 8am‑12pm;
McManus:
Wednesday‑Sunday 2pm‑8pm
Pay: $20.00 per hour
Campus: Evanston
Start date: 8/24/2026
End date: 9/25/2026

Serves as a primary desk contact for residents in graduate housing for general administrative needs including distribution of keys and packages during move‑in. Provides prompt, courteous, and timely customer service to our residents and off‑campus contacts. Responsibilities include answering the telephone, greeting residents who come to the desk, answering questions, identifying and analyzing the residents’ housing‑related problems and directing them appropriately.

Must be detail‑oriented, possess customer‑service skills, and have basic technology and software knowledge (Microsoft Office, Pitney‑Bowes, Mercury). Works primarily from the desk (shared workspace) during our peak move‑in period in graduate housing. Must be able to lift packages up to 50 lbs.

In addition to salary, this temporary position is eligible for paid time off and paid sick time in accordance with Northwestern University policies. This position is not eligible for other benefits offered to regular staff positions.

Northwestern University seeks to employ a varied and diverse range of dynamic people who understand the importance of our mission and vision. When you consider a temporary opportunity at Northwestern University, you know that you are joining an institution with a deep history of academic, professional and personal development.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance.