Strategy and Operations Lead

This role may also be located in our Playa Vista, CA campus.

Applicants in the County of Los Angeles:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Applicants in San Francisco:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

By applying to this position you will have an opportunity to share your preferred working location from the following:
Mountain View, CA, USA;
Ann Arbor, MI, USA;
Chicago, IL, USA;
New York, NY, USA;
Los Angeles, CA, USA;
San Francisco, CA, USA.

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in a management consulting, sales operations, business strategy or corporate advisory role.
• 3 years of experience working with executive stakeholders.
• 2 years of experience developing business strategies or managing cross‑functional initiatives.

• MBA or Master’s degree.
• 2 years of experience generating insights from analysis on large data sets to drive business decisions.
• Experience collaborating with multiple stakeholders across organizational boundaries.
• Experience in advertising, consultative sales, business development, or a digital media environment for a complex organization.
• Excellent communication and presentation skills with the ability to take complex, ambiguous topics and turn them into compelling narratives for different audiences.
• Structured problem‑solving skills, combined with strong business acumen.

The GCS Sales and Strategy teams provide business‑critical insights using analytics, ensure cross‑functional alignment of goals and execution, help teams drive strategic partnerships and new initiatives forward, and drive sustainable business growth and product adoption. We stay focused on aligning the highest‑level company priorities with effective day‑to‑day operations, and help evolve early‑stage ideas into future‑growth initiatives. Team members are experienced in business strategy and operations, analytical and strategic, yet highly pragmatic and results‑oriented.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small‑ and medium‑sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow.

Individual pay is determined by factors including job‑related skills, experience, and relevant education or training.

US: $152,000 - $222,000 (USD) + 15% bonus target + equity + benefits

• Draw interpretable insights from sophisticated business analyses and advanced modeling. Help organize and facilitate core business planning, operating cadences, and leadership engagement to achieve organizational outcomes.
• Define comprehensive sales, product or business strategies that solve business issues and address the needs of customers and stakeholders across various functions to drive incremental growth.
• Perform comprehensive research and analysis on market trends, customer behaviors and competitive positions to identify opportunities to scale operations and drive maximum value for the business.
• Deliver polished presentations with data‑driven insights and a strategic narrative to influence executives to adopt recommended strategies.
• Define actionable plans and roadmaps, align cross‑functional stakeholders and lead successful implementation of large and complex change initiatives.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law.

If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.