Product Manager, Data Governance

Job Title: Product Manager - Data Governance

Area: IT

Reports to: Director, Data Management

Classification: Exempt

Location: Evanston, IL

* This position is designated as Hybrid – Fixed Days and will regularly work in the office an average of 3+ days a week – with a set schedule. Managers may require team members to work on the same schedule to encourage collaboration. Rotary is under the jurisdiction of Illinois employment laws; we require all employees to live within reasonable daily commuting distance to Evanston.*

Rotary is a membership organization that unites people from all continents and cultures who take action to deliver real, long-term solutions to pressing issues facing our communities and the world. Each year, Rotary members expand their networks, build lasting relationships, and invest more than $300 million and 16 million volunteer hours to improve lives and create positive change in the world.

In exchange for hard work and dedication in support of Rotary’s clubs, members and other participants, and their humanitarian service projects, our employees receive competitive salaries, flexible schedules, comprehensive benefits, and job enrichment. To learn more, visit http://(Use the "Apply for this Job" box below). .

At Rotary, we foster a welcoming environment where all employees are valued and empowered. We are dedicated to creating meaningful opportunities and supporting the growth and well-being of our team. Join us in building a world where everyone can unite, take action, and create lasting change.

The Product Manager – Data Governance reports to the Director – Data Management and is primarily responsible for Rotary’s Data Governance program and customer relationship management (CRM) system. This role manages the CRM system, data governance, data quality, data rules, and data dictionary, and works closely with the Product Manager – Data Platforms & Business Intelligence to provide input on defining the data platform and architecture needs for our overall data requirements.

• Bachelor’s degree in computer science, data business, information technology, or related field. MBA or master’s degree is a plus.
• At least 7 years of product management experience with master data management, data governance, data quality and CRM (i.e., Net Forum, Salesforce, etc.).
• Experience with product management lifecycle, preferably Agile and/or SAFe.
• Proven experience as a strong cross-group collaborator and team player, dealing with complex problems, resolving conflicts, and experience influencing cross-functionality, and with executive-level audiences.
• Ability to quickly adapt to shifting priorities, demands and timelines through both analytical and problem-solving capabilities.
• Ability to manage and motivate a team to achieve results, focusing on the positive, regardless of the obstacles.
• Ability to work independently and well under pressure and perform multiple concurrent and diversified tasks effectively.
• Excellent interpersonal, written, and oral communication skills.
• Excellent time management, organizational, customer service, and problem-solving skills.
• Strong team player, self-motivated and detail oriented.
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
• Willingness and ability to travel

• Communication (written and verbal)
• Decision Making
• Interpersonal Effectiveness
• Productivity
• Self-Management
• Service Orientation
• Professional Development

• Managing a product owner and team of offshore development and quality assurance engineers.
• Owning the process for defining and promoting Rotary’s CRM and data quality strategy.
• Coordinating and prioritizing the delivery of requested improvements and functionality to Rotary’s CRM and data quality.
• Defining and documenting the current and future state of Rotary’s CRM and data quality roadmaps, and action plans.
• Working closely with the Product Manager – Data Platforms & Business Intelligence, assist with defining the needs for enterprise data platforms, architecture, technologies, and methodologies.
• Developing enterprise data management policies, including such things…