Manager, Scoreboard Operations; Blackhawks Ice Center

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• Job Title: Manager, Scoreboard Operations (Black hawks Ice Center)
• Department: Events & Experiences
• Reports To: Director, Events & Experiences
• Location: This role is 100% in-office and will work from both the Black hawks Ice Center and the offices at the United Center.
• Hours: General office hours are 9:00 am - 5:00 pm / Monday - Friday. However, this role will be regularly required to work outside of these business hours including nights, weekends, and holidays as the event schedule demands.
• Status: Full-Time, Exempt
• # Direct Reports: None
• Compensation: This role is budgeted to receive an annual salary of $70,000

The Chicago Black hawks is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applications will receive consideration for employment without regard to gender, race, religion or religious creed, color, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.

We are committed to providing reasonable accommodation for individuals with disabilities.

A technically-minded event production leader with deep expertise in A/V systems, live event operations, and creative design. You are equally comfortable running a production room, briefing a client on facility capabilities, and building motion graphics for an upcoming event. You thrive in dynamic, fast-paced environments and take pride in being the person others rely on when the lights go up and the puck drops.

Your leadership ensures every event at Black hawks Ice Center is executed flawlessly — from the scoreboard to the sound system to the screen.

The Manager, Scoreboard Operations will serve as the dedicated technical authority for all A/V, production, and creative needs at Black hawks Ice Center. This is a newly created, critical role built to bring consistency, confidence, and excellence to every event in the building. With the recent expansion, BIC now features a center-hung video board and ribbon boards in USG Arena, LED lighting, a full audio mixing suite, broadcast junction boxes, 20+ Brightsign-powered televisions, and more.

You will own all of it — from staffing and executing production crews to meeting with clients and supporting Chicago Steel game days. Additionally, you will bring much-needed graphic design, video, and motion graphics capability to support BIC programming, arena marketing, and event promotion.

Technical Operations & A/V Management

• Serve as the on-site technical authority for all A/V systems including the center-hung video board, ribbon boards, LED lighting, broadcast junction boxes, audio mixing, and Brightsign display players.
• Ensure reliable, consistent execution of all technical elements at every BIC event — serving as the primary owner for the facility.
• Maintain, troubleshoot, and optimize all building technology; develop SOPs for equipment use and storage.
• Act as Technical Director for all Chicago Steel home games at BIC, aligned with how the role functions for Black hawks productions.
• Support Black hawks game day production needs as required.
• Build out and manage a part‑time/event‑day production crew including:
  Replay Technician, PTZ Camera Operator, Tessera Expression Operator, Camera Operators, Audio Engineer, and additional support staff.
• Lead production room operations from pre‑show setup through post‑event wrap.
• Establish staffing schedules, workflows, and training programs for production crew members.
• Partner with the sales and events team to communicate BIC's full technical capabilities to clients, partners, and third parties.
• Participate in the planning…