Crew Member, Customer Service​/HelpDesk

Overview

Sky Zone Crew Members are part‑time associates that can gain experience across multiple departments while building essential workforce skills such as customer service, safety management, effective communication, and more. This role offers opportunities in Court Monitor, Café Associate, Party Host, Front Desk, and Membership Sales. An application is required to be considered; prior work experience is not mandatory.

All crew members work closely with park members, guests, and colleagues to provide a friendly and memorable customer experience while maintaining a safe, healthy, and clean environment.

• Must be 16 years of age or older.
• Comfortable engaging with large groups of people in a fast‑moving environment.
• Flexible schedule during park operational hours, including normal business hours, evenings, weekends, and some holidays.
• Previous experience in a high‑volume, customer‑facing role (entertainment, retail, service, fitness, etc.) is ideal but not required.
• Customer service or sales experience is considered a bonus.
• Able to sit, stand, and move around the park for long periods.
• Able to lift a minimum of 20 pounds.
• Ability to remain stationary and move around the park for long periods, lift and/or move a minimum of 20 pounds, and communicate in a busy and often loud indoor environment.

Compensation starts at $15.00/hr with a full pay range up to $17.00/hr, based on qualifications and experience.