Program Coordinator, Residential & Academic Engagement

Program Coordinator for Residential & Academic Engagement

Northwestern University's Residential Services helps build a community environment for students through housing-related services, intentional learning opportunities and residential settings that include residence halls, residential communities, and residential colleges.

Job Summary:

The Program Coordinators for Residential & Academic Engagement (RAE) provide essential support in the day-to-day management of the residential areas and collaborate across the Office of Residential Experience in the implementation and development of the Residential Experience.

Principal Accountabilities:

• Student Organization Advising
• Manages area-level student leadership initiatives within the residential experience in conjunction with the Assistant Director
• Serve as the primary advisor to 2 area councils, ensure successful implementation of programming and management of budget
• Works directly with student leaders on the area council through one-on-one meetings, attending events and executive board meetings
• In collaboration with the Assistant Director, develop on-going opportunities for student leaders to engage in leadership development opportunities
• Coordinate area council election timelines, processes, and logistical details in collaboration with the Assistant Director
• Liaise with the Student Organization Finance Office to ensure that student accounts are up to date and necessary processes are followed
• Build, coordinate, develop, and distribute a monthly volunteer student leader newsletter to all residentially involved volunteer student leaders
• Program Development & Support
• Serve as the Chief of Staff for 2 area leadership teams by facilitating weekly meetings, providing general guidance, and providing support
• Recruit, hire, train, evaluate, and serve as the central office supervisor for 1-2 Faculty-In Residence Graduate Assistants
• Manage day-to-day operations of the residential areas, including updates to shared resource sites and manuals
• Contribute to the development of the residential experience through targeted partner outreach and program development
• Manage logistical support for off-campus excursions planned within the residential areas
• Organize student activities in collaboration with other members of the Residential Experience team
• Marketing & Communications
• Support marketing and communications efforts for 2 residential areas in collaboration with each Area Leadership team
• Build, coordinate, develop, and distribute a weekly newsletter for 2 residential areas
• Manage the area social media accounts for 2 residential areas, including the coordination of content, messaging, and follower campaigns
• Create and maintain websites for 2 residential areas
• Coordinate and manage access and updates to residential experience platforms that support programmatic efforts
• Campus Partnership
• Work with the Assistant Director to coordinate a robust and diverse slate of area programming
• Work will include communication about the nature of the programs, requirements, and essential marketing components
• Strengthen partnerships with external resources by defining, promoting, and marketing benefits of participation and involvement with the residential areas
• Facilitate new campus-wide initiatives with academic partners

Minimum Qualifications:

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience
• 1 year program/project administration or other relevant experience

Minimum

Competencies:

• Knowledge and understanding of collegiate student housing
• Strong problem-solving skills in the context of interpersonal and group relations, strong analytical skills, and strong oral communication skills
• Ability to manage information, ongoing correspondence, and scheduling

Preferred Qualifications:

• Master's degree in Higher Education Administration, Student Personnel Administration, Counseling, or a related field; OR appropriate combination of education and experience
• Two or more years (at least one in a role working with residential learning communities, academic and/or non-residential learning communities, academic bridge programs, academic program enhancement or academic support programs) in a university housing operation
• Experience working with faculty
• Proficiency in Microsoft 365 and Google Workspace

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status.