Corporate Card Analyst; Hybrid

Department:
Procurement Card

Salary/Grade: EXS/5

Target hiring range: $51,346 to $66,702 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Procurement and Payment Services (PPS) serves as the centralized hub for all procurement and payment‑related activities at Northwestern University. PPS is committed to delivering timely, accurate, and policy‑compliant procure‑to‑pay financial services, while continuously improving systems and processes to enhance efficiency and user experience.

Reporting to the Assistant Manager Procurement Card Programs, the Corporate Card Analyst plays a key role in supporting the Procurement Card Programs, including various accounting, analytical, reporting, and auditing related activities.

The position requires strong attention to detail, sound judgment, and the ability to troubleshoot and resolve issues in an increasingly automated environment. All work is performed with integrity, timeliness, and a high degree of independence. Collaboration across the PPS team, as well as departments and schools, is essential to success in this role.

• Records journal entries and creates reports.
• Analyzes bank data and prepares chargeback files for journal upload.
• Creates tailored queries using bank software and financial system tools.
• Researches errors and consults with cardholders to correct journal errors on chart strings, to use appropriate account types, and to include transaction descriptions for reporting.
• Creates reports for program monitoring, statistics, and other management information.
• Performs financial account reconciliations, statement analysis, and transaction research.
• Conducts audits of data to identify outlier transactions, spending patterns, unusual vendors, or other unusual activity and performs follow‑up to investigate and resolve issues and questions about transactions.
• Conducts audit reviews of cardholders in their departments to ensure transactions, documentation and procedures are in compliance with cardholder and University policies; writes reports of findings and provides recommendations for improvement.

• Enters individual & or summary of transactions into journals & or general ledger or other NU enterprise system.
• Prepares chargeback files for journal upload.
• Provides financial policy interpretation to determine the validity of customer requests & ensure compliance.
• Clarifies policy for cardholders.
• Provides support for internal audit requests.
• Provides transaction details to Internal Audit and Purchasing upon request.
• Assists with program operations, such as reviewing applications, verifying completion of training, processing change requests, sending aging notifications to cardholders, suspend cards when applicable, etc.

• Manages operation of or interaction with a computer system or system processes that support the area or program.
• Issues bank cards and performs card and bank system maintenance.
• Provides customer service and helpline support.

• Internal:
• Maintain effective working relationships with departments and schools at Northwestern, especially to identify future partnership opportunities.
• Represent Procurement and Payment Services at various internal meetings.

• External:
• Serve as representative of Northwestern to the vendor community.
• Represent Northwestern at relevant industry conferences and events.

• Provides training and support to related university units or program participants; maintains website and training materials.
• Conducts training for new and existing users when necessary.
• Provides feedback to users on compliance with University policy and procedures and best practices for cardholders.
• Maintains webpage and updates training documentation.

• Maintain knowledge of industries and analyze trends and new developments as they may pertain to and affect Northwestern University.
• Mediate resolution of issues and implement changes to prevent reoccurrence.
• Provide input into policy, forms, newsletter, procurement strategy, web site,…