Medical Assistant

Job Description:

Medical Assistant

Location:

Chicago, IL
Compensation: $17-18 hour (based on experience)
Position Type:
Full-Time in person

Job Summary:

We are looking for a reliable and detail-oriented Medical Office Associate to join our Chicago-based medical office. The ideal candidate will play a key role in patient engagement and administrative support, including billing and insurance tasks. If you thrive in a fast-paced healthcare environment and excel at multitasking.

Key Responsibilities:

Patient Engagement:

• Greet patients in a friendly and professional manner.

• Assist with check-in/check-out procedures, including verifying personal and insurance information.

• Schedule appointments, follow-ups, and manage cancellations or rescheduling.

• Respond promptly to patient inquiries via phone, email, or in-person.

Administrative and Billing Support:

• Collect co-pays, process payments, and provide receipts.

• Submit and track insurance claims, ensuring timely resolution of billing issues.

• Verify insurance coverage and pre-authorizations as needed.

• Generate billing statements and support patients with billing-related questions.

• Maintain accurate and updated patient records in electronic medical record (EMR) systems.

Office Operations:

• Ensure smooth daily operations by maintaining organized schedules and files.

• Monitor office supplies and assist in reordering when necessary.

• Maintain cleanliness and organization of the reception and waiting areas.

• Coordinate with clinical staff to ensure patient flow is efficient and timely.

Compliance and Confidentiality:

• Follow HIPAA regulations and office policies to ensure patient information remains confidential.

• Stay up to date on best practices for patient data management and billing procedures.

Qualifications:

Education and Experience:

• High school diploma or equivalent (required); additional certifications in medical billing or administration (preferred).

• Previous experience in a medical office or healthcare setting, including billing and insurance tasks (preferred).

Skills:

• Strong proficiency with EMR systems and billing software.

• Knowledge of medical billing, coding, and insurance claims processes.

• Excellent communication and customer service skills.

• Strong attention to detail and organizational skills.

• Ability to multitask and prioritize in a busy office setting.

Personal Attributes:

• Friendly and approachable demeanor.

• Professional appearance and conduct.

• Dependable, punctual, and adaptable.

Work Schedule:

• Monday, Tuesday, Thursday, Friday with occasional weekends depending on office needs.

Compensation and Benefits:

• $17-18/hour, depending on experience and qualifications.

• Opportunities for professional growth, including training in billing and administrative functions.