Senior Benefits Coordinator

We have an exciting opportunity for a Senior Benefits Coordinator at UL Research Institutes and UL Standards & Engagement, based in our Evanston, Illinois, office.

The Senior Benefits Coordinator supports the delivery of HR Operations services by serving as a first point of contact for benefits & payroll inquiries, managing leave of absence coordination, and ensuring timely processing of HR Operations invoices. This role partners closely with HR Business Partners (HRBPs), Payroll, Benefits and HRIS teams, vendors, and other internal stakeholders to ensure accurate information flow, issue resolution, and a positive employee experience.

The Senior Benefits Coordinator also provides administrative and reporting support to Benefits and Payroll functions and serves as backup for transactional payroll activities as needed.

At UL Research Institutes (ULRI) and UL Standards & Engagement (ULSE), we expand the boundaries of safety science to create a more secure and sustainable world. For more than a century, we have studied the unintended consequences of innovation, designed solutions to mitigate risk, created new safety standards and shared our findings with academia, scientists, manufacturers, and policymakers across industries. We identify critical safety and sustainability issues, asking the tough questions because we believe a safer world begins with knowledge.

As the Senior Benefits Coordinator, you will play a key role in the rapid growth of UL as you:

Serve as the first point of contact for employee inquiries related to benefits and payroll; respond to questions, provide guidance when possible, and elevate to appropriate SMEs as needed.

Coordinate and manage leaves of absence administration by consulting with employees, partnering with leave carriers, and communicating with internal stakeholders to ensure accurate and timely leave processing.

Review weekly 401(k) error reports on Fidelity PSW and update employees’ data in Workday or Fidelity if needed.

Support international benefits administration activities, enrollment support, and coordination with benefits providers and manage the medical reimbursement program for Singapore.

Manage payments of HR Operations invoices, including benefits, payroll, and other vendor invoices, to ensure accuracy, timely approvals, and on‑time payments in partnership with Finance and vendors.

Manage the payroll and general HR inquiries inbox, create and triage tickets, assign to the appropriate SME, and track follow‑up through resolution.

Partner with the HRIS team to create and maintain a catalog of standard HR reports; pull standard and ad‑hoc reports as requested to support HR teams’ needs.

Serve as backup support for transactional payroll activities as needed, including assisting during payroll processing periods and peak cycles. It includes reporting, data collection and entry.

Support HR Operations projects and initiatives by providing coordination, documentation, and administrative assistance.

Perform other duties as directed.

We have pursued our mission of working for a safer, more secure, and sustainable world for nearly 130 years, embedding conscientious stewardship into everything we do.

Our people make us special. You’ll work with a diverse team of experts respected for their independence and transparency and build a network, because our approach is collaborative. We collaborate across disciplines, organizations, and geographies to build the global scientific response that today’s global challenges require.

Every day is different for us here. We see what’s on the horizon and use our expertise to build the foundations of a safer future. You’ll have the opportunity to push the boundaries of human understanding as part of a team working to advance the public good.

We learn, work, and grow together through targeted development, reward, and recognition programs.

Four core values guide our work: collaboration, respect, integrity, and beneficence. By living our…