Manager of Global Digital Delivery

Position: Manager of Global Digital Delivery

Location: Evanston, IL

Job : 1728

# of Openings: 1

Job Title: Manager of Global Digital Delivery

Area: Member & Participant Experience

Reports to: Director of Product Strategy and Design
- Member & Participant Experience

Classification: Exempt

Location: Evanston, IL

This position is designated as Hybrid
- Fully Flexible and expected to work from our world headquarters office a minimum of two days a week. The specific days in the office are determined by managers based on business requirements. Rotary is under the jurisdiction of Illinois employment laws; we require all employees to live within reasonable daily commuting distance to Evanston.

Rotary is a membership organization that unites people from all continents and cultures who take action to deliver real, long-term solutions to pressing issues facing our communities and the world. Each year, Rotary members expand their networks, build lasting relationships, and invest more than $300 million and 16 million volunteer hours to improve lives and create positive change in the world.

In exchange for hard work and dedication in support of Rotary’s clubs, members and other participants, and their humanitarian service projects, our employees receive competitive salaries, flexible schedules, comprehensive benefits, and job enrichment. To learn more, visit http://(Use the "Apply for this Job" box below)..

The Manager of Global Digital Delivery oversees a portfolio of internal and external digital product teams to ensure the on-time, high-quality delivery of technology solutions that advance Rotary’s strategic initiatives. This role leads a team of onshore and offshore staff members responsible for the coordination and successful delivery of various digital products.

The Manager will work closely with product managers, enterprise architects, and onshore/offshore development teams in a matrixed operating environment to ensure cross product coordination, clear documentation of delivery commitments, and consistent execution across teams.

The Manager plays a critical role in optimizing delivery processes, driving continuous improvement, and ensuring alignment across technical and business stakeholders.

• Bachelor’s degree or equivalent experience; advanced degree preferred.
• Progressive experience in software delivery leadership roles.
• Expertise in Agile/Scrum, SAFe, Kanban, Waterfall, and blended delivery methodologies.
• Demonstrated experience working in a matrixed product management environment.
• Experience coordinating onshore/offshore delivery teams.
• Strong understanding of CI/CD, Dev Ops pipelines, and modern engineering practices.
• Experience supporting teams using modern development frameworks (React, .NET, Sitecore or other CMS platforms, Angular, etc.).
• Strong communication, organizational, and problem‑solving skills.
• Ability to manage multiple initiatives and work well under pressure.

• Leading and mentoring teams to achieve high performance.
• Building strong stakeholder relationships across business and IT.
• Making fact‑based decisions and asking the right questions.
• Prioritizing work effectively and adapting quickly.
• Establishing accountability and providing constructive feedback.

• Lead a global product delivery organization including scrum masters in India and delivery managers.
• Manage a portfolio of internal and external product delivery teams, ensuring alignment on timelines, dependencies, and quality.
• Monitor productivity and delivery performance using key metrics (e.g., lead time improvement, defect reduction).
• Serve as a delivery partner for external and internal products and capabilities, providing clear, data‑driven insights into delivery health, trade‑offs, and capacity to product leadership.

• Coordinate delivery activities across multiple product lines, ensuring cross team dependencies are identified, communicated, and managed.
• Partner with product managers to document and track delivery commitments, ensuring roadmap alignment and prioritization clarity.
• Ensure that sprint planning, backlog grooming, and release management…