Senior Knowledge Management Specialist - Library and Research Information Services

Job Description

We have an exciting opportunity for a Knowledge Management Specialist at UL Research Institutes Library and Researcher Information Services (LRIS). The Knowledge Management Specialist supports the design, implementation, and governance of enterprise knowledge systems that enable discovery, interoperability, and strategic use of organizational knowledge. This role develops metadata frameworks, taxonomies, ontologies, and knowledge management platforms that surface research, expertise, and capabilities across the organization.

Working collaboratively with IT, research units, and business stakeholders, the Knowledge Management Specialist advances secure, scalable, and user‑centered knowledge technologies that support evidence‑based decision‑making and enterprise wide knowledge visibility.

This role is 100% remote but requires approximately 10% travel within the United States.

At UL Research Institutes (ULRI), we expand the boundaries of safety science to create a more secure and sustainable world. For more than a century, we have studied the unintended consequences of innovation, designed solutions to mitigate risk and shared our findings with academia, scientists, manufacturers, and policymakers across industries. We identify critical safety and sustainability issues, asking the tough questions because we believe a safer world begins with knowledge.

Build a safer, more secure, and sustainable future with us. Join us and work with our teams who conduct the research required to produce that knowledge and put into practice.

As the Knowledge Management Specialist, you will play a key role in the rapid growth of UL as you:

• Support the design and implementation of an enterprise knowledge management (KM) system, including frameworks, workflows, and governance models that enable cross‑division visibility into research, expertise, and institutional capabilities.
• Evaluate, select, and configure KM platforms and tools (e.g., SharePoint, Confluence, enterprise search, knowledge graphs, AI‑assisted retrieval systems) in partnership with IT and business units.
• Develop knowledge maps, capability directories, and expertise locators to surface institutional strengths and ongoing research across divisions.
• Promote knowledge sharing practices by developing training, documentation, and change management strategies that encourage adoption of KM tools and workflows.
• Support institutional data initiatives by contributing to data governance efforts, documentation, and the development of shared data standards.
• Design, implement, and maintain metadata schemas, controlled vocabularies, taxonomies, and ontologies to enhance discovery, interoperability, and long‑term access.
• Ensure metadata quality and consistency, collaborating with data engineers to integrate taxonomies and ontologies into data pipelines, knowledge graphs, and AI‑enabled systems.
• Serve as a Data Steward for library and knowledge‑domain data, ensuring compliance with enterprise data governance standards, definitions, and quality expectations.
• Perform other duties as assigned.

We have pursued our mission of working for a safer, more secure, and sustainable world for nearly 130 years, embedding conscientious stewardship into everything we do.

• People
  :
  Our people make us special. You'll work with a diverse team of experts respected for their independence and transparency and build a network, because our approach is collaborative. We collaborate across disciplines, organizations, and geographies to build the global scientific response that today's global challenges require.
• Interesting work
  :
  Every day is different for us here. We see what's on the horizon and use our expertise to build the foundations of a safer future. You'll have the opportunity to push the boundaries of human understanding as part of a team working to advance the public good.
• Grow and achieve
  :
  We learn, work, and grow together through targeted development, reward, and recognition programs.
• Values
  :
  Four core values guide our work: collaboration, respect, integrity,…