Maintenance Supervisor, 2nd Shift

Department: Residential Ops & Services

Salary/Grade: NEX/14

Northwestern University's Residential Services helps build a community environment for students through housing‑related services, intentional learning opportunities and residential settings that include residence halls, residential communities, and residential colleges. Learn more about the Residential Services department and the Operations and Services team here: https://(Use the "Apply for this Job" box below)./

Northwestern University is looking for a 2nd Shift Maintenance Supervisor. The schedule for the position is Monday-Friday, 3:30PM to 12:00AM.

The Maintenance Supervisor is responsible for high‑quality general maintenance operations of Northwestern University's student residence halls located on the Evanston campus. The primary job duties for the Maintenance Supervisor include responding to service requests, preventive maintenance programs, staff supervision, fulfilling work assignments, etc. while upholding safety and customer service standards.

Pay: The pay range for this position is $25.05 - 25.87 per hour.

• Prioritize and assign service requests to the maintenance team; monitor completion of service requests and follow up on any outstanding items; assist in the completion of service requests as necessary.
• Handle all escalated general maintenance requests in a timely manner.
• Supervise employees, ensuring a motivated and engaged workforce by providing positive reinforcement and mentoring; prioritize and inspect the work of the Maintenance employees.
• Address student residents' concerns and resolve issues in a timely and professional manner.
• Inspect grounds, housing facilities, and other community features daily to minimize liability concerns and future repairs.
• Manage maintenance supply inventory while adhering to guidelines for distribution and use.
• Observe safety and security procedures and determine the appropriate action beyond guidelines and reports unsafe conditions to appropriate staff.
• Address student residents' concerns and resolve issues in a timely and professional manner.

• Performs other duties as assigned.

• High school diploma, or equivalent is required.
• All Maintenance Supervisors must meet eligibility requirements for Certified Drivers:
  1) Have a valid driver's license;
  2) Have a driving record with no more than one major moving violation or one accident in the past year; and
  3) Have a driving record with no serious events. Serious events include but are not limited to any alcohol or drug related offense(s), failure to report an accident, and operating during a period of license suspension or revocation. Learn more here: https://.html
• Minimum of 3 years' work experience in general maintenance, building maintenance, renovation, or construction. University housing general maintenance work experience is preferred.
• Must have the physical skills and endurance to move about campus and the buildings in order to fulfill daily maintenance tasks and activities.
• Knowledge and experience with various cleaning products and equipment in field.
• Must have familiarity of safety requirements and precautions and able to set examples for proper safety measurements for employees.
• Ability to: stand for up to 7.5 hours, bend, climb, stoop, manipulate and operate moderately heavy equipment, climb up to 5 flights of stairs at one time, kneel, reach/extend to reach ceilings and corners, push/pull carts and vacuums.
• Ability to lift and/or move items weighing up to 50lb.
• Ability to transport items outdoors during all types of weather.
• Ability to perform cleaning of bodily fluids.

• Good communications skills with a good command of the English language;
  Ability to maintain effective working relationships to meet and deal tactfully, professionally, and courteously with students, staff, and general maintenance staff.
• Knowledge of institutional or commercial cleaning methods, techniques, cleaning chemicals, supplies and equipment.
• General knowledge of the tools, equipment, and setups for use with…