Senior Program Administrator, Zell Fellows

Senior Program Administrator, Zell Fellows

Department: Kellogg Entrepreneurship(ENTR)

Salary/Grade: EXS/8

Job Summary:

The Kellogg School of Management at Northwestern University offers several distinct entrepreneurial paths for our MBA students through our Entrepreneurship at Kellogg program (ENTR), including the Zell Fellows Program which is a co‑curricular program for the most committed of Kellogg student entrepreneurs.

The Zell Fellows Program is the school's internal accelerator to help students learn to think entrepreneurially as well as create, acquire and/or grow businesses. The program provides mentoring and guidance, an entrepreneurial community, founder coaching, experiences, and resources in the form of both services and funding, to help each student attain personal and professional goals. The Fellows are selected based on their drive, entrepreneurial passion, and desire to support others aspiring to create and grow ventures with lasting value.

Reporting to the Administrative Director, Entrepreneurship, the Senior Program Administrator is the primary interface with the students, faculty, alumni, and various other program advisors, consultants and external stakeholders for the Zell Fellows Program. The Senior Administrator works closely with the Faculty Director to determine and execute directions for the program, manages the recruitment and application processes, coordinates the calendar of events—including weekly sessions as well as international and domestic treks—and manages contracts with all contractors and venues.

In addition, this role ensures that the program meets expenses as budgeted and is responsible for evaluation processes related to the program.

• Directs and leads development of program/project strategic plan.
• Oversees & ensures that day‑to‑day operations are appropriately managed, efficient and effective.
• Operationalizes goals & objectives; ensures that resources are created or obtained.
• Manages customer service; creates associated practices & procedures & metrics to measure success.
• Oversees data analysis & recommends & implements changes & improvement to better ensure attainment of mission.
• Oversees documentation of agreements between NU and partner institutions, ensuring that agreements are complete and reviewed by all necessary NU officials.

• Ensures that the program/project meets associated revenue & expense goals.
• Develops and implements ideas for improving business processes, and increasing program/project revenues and margins.
• Plans & manages complex budget(s) which fund strategic mission including financial sustainability & enhancement models.
• Plans & implements annual budget process.
• Oversees all daily, monthly & annual financial activities including transactions, analysis, & reporting.
• Approves funds reallocation within budget as necessary & appropriate.

• Builds and maintains collaborative relationships with internal and external stakeholders to increase program profile, reputation, visibility and support.
• Creates plan to drive awareness of program/project in appropriate markets.
• Partners with academia and organizations to continue to innovate & enhance program/project.
• Actively obtains market intelligence by monitoring program/project peers/competitors and sharing information with appropriate groups.
• Builds relationships with appropriate communities & organizations that will result in program/project enhancement.
• Oversees marketing of new and current programs/projects.

• Oversees development & implementation of evaluation processes, quantitative & qualitative measurements that ensure that program/project benchmarks are successfully attained and communicated in a timely and efficient manner.
• Manages evaluation processes; recommends & implements changes for enhancement; monitors effectiveness through follow‑up evaluation studies.
• Assesses programming and recommends changes that will innovate and invigorate program including cutting edge developments in the field and changes to better meet external partners' needs in order to achieve goals.

• Develops, plans & implements…