Director of Life Enrichment, Full-Time

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This position is responsible for leadership and management of all aspects of life enrichment to meet the needs and interests of residential living (RL) residents, as well as create consistency across levels of care, and to support the principles of Life Connect. This position directs, supervises, coordinates, monitors and evaluates the staff, services, and Life Connect programming, including but not limited to: life enrichment, community outreach, volunteers on and off campus, educational and cultural opportunities, on-campus communication channels, fitness, barber/beauty services and transportation services.

The position works collaboratively with the Executive Director, Associate Executive Director, Administrator - Healthcare, Life Enrichment staff across levels of care, Residential Life Enrichment Committee, Sales, Concierge/Reception, Facilities and Dining as well as Chaplains and others involved in areas of Life Connect and the dimensions of wellness.

Essential Responsibilities:

• Connect new residential residents into the campus and external community.
• Participate in the Life Connect interview of each resident related to background, interests, abilities, physical limitations and needs to ensure interesting and meaningful engagement for all residents.
• Act as liaison for resident concerns and needs.
• Share constructive feedback received from residents with appropriate departments and act as a change agent in improving the resident and customer service experience.
• Driven by resident interest, pursue opportunities with the external community that provide outlets for purposeful and meaningful engagement.
• Supervise/direct staff in the following areas; residential life enrichment, fitness, transportation, and volunteer management.
• Oversee the identification, scheduling and planning of on- and off-campus residential life enrichment programs in all dimensions of wellness as defined through Life Connect.
• Oversee the development and implementation of appropriate promotional materials for on and off-campus activities and other relevant communications, such as Resident Life sections of Resident Handbook, to ensure consistent and accurate communication.
• Develop collaborative partnerships/teams and provide leadership into joint work with life enrichment staff across levels of care, wellness personnel, Chaplains and Sales.
• Oversee the planning, coordination, promotion and implementation of campus wide events as appropriate.
• Develop and monitor the department expense budgets.
• Work with the Executive Director / Associate Executive Director to determine resident committee/s that are most important and strategic for Life Enrichment to be a part of.
• Provide leadership into selected resident committee/s, offering new ideas and best practices, empowering resident leadership and encouraging the culture of resident-driven programming.
• Oversight and have ownership of the organization's MyCov Life app for residents across all levels of living.
• Drive the Life Connect culture on the campus by inspiring staff and residents to share their interests and talents, offering diverse opportunities for meaningful engagement and continually striving to improve wellness in all the dimensions of Life Connect.
• Work with HR to communicate to staff about opportunities to engage with residents.
• Provide leadership into Life Connect team meetings, assuring Life Connect profiles and plans are completed in a timely manner for new and existing residents and encouraging staff in the development of meaningful relationships with residents.
• Provide leadership into resident transitions through the pursuit of regular engagement with residents to understand their needs and through communication with the appropriate parties about any resident change in condition.
• Oversee the efficient operations of the transportation department services and supervision of the drivers.
• Coordinate with Facilities Management in the maintenance of the transportation vehicles.
• Provide trip and transportation information to Concierge/Reception for management of the transportation schedule including medical bus rides, shopping shuttles, on campus…