Team Member, Retail

Location:

Evanston Store – 1916 Dempster St Ste B, Evanston, IL 60202, USA

At Goodwill, your work changes lives by supporting the mission through pricing donations, greeting donors, organizing the sales floor, providing customer service, and handling transactions. We offer opportunities to learn, grow and develop strong customer‑service skills.

• Production Associate: Price donations according to guidelines, maximize revenue for the mission, and maintain efficient donation flow to support a smooth sales floor experience.
• Donation Attendant: Greet and thank donors, accept donations, sort incoming items, keep the production area organized, and deliver excellent customer service to donors and team members.
• Sales Floor Associate: Organize the sales floor, help customers find what they need, serve as ambassadors, answer questions, and ensure a pleasant shopping experience.
• Cashier: Build relationships with customers, accurately ring up sales, inform purchasers how their purchases support job‑seeking individuals, and maintain customer‑service excellence.

• Flexible scheduling to fit your life.
• No extended holiday season hours so you can enjoy time with family.
• Career growth opportunities through specialized training and development.
• Guaranteed ten thousand steps to stay active and healthy.
• Early access to wages.
• Never the same day (or the same donation) twice.
• Referral bonus for successfully referring a friend after he/she completes probation.

• One year of customer service, retail or production experience (preferred).
• Must be able to stand, bend, and reach for the duration of the shift while maintaining a customer‑service mindset.
• Donation Attendants must be able to lift, push and pull a minimum of 50 pounds while maintaining customer‑service standards when interacting with donors.

When determining placement within the available salary range, Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria. Compensation is based on fact and circumstance for each case.

Certain roles may participate in an incentive plan. Participation does not guarantee an incentive payment and is subject to the plan’s terms and conditions, which can change.

In addition to compensation, we offer a comprehensive benefits program that may include medical, dental, vision, short‑ and long‑term disability, life insurance, retirement plan, paid time off (PTO) and more. Benefits vary by job category.

Equal Opportunity Employer. This employer must notify all applicants of their rights pursuant to federal employment laws. For more information, please review the Know Your Rights notice from the Department of Labor.