Customer Experience Lead — Retail & Donations
Job in
Evanston, Cook County, Illinois, 60208, USA
Listed on 2026-07-15
Listing for:
Goodwill Retail Services
Full Time
position Listed on 2026-07-15
Job specializations:
-
Retail
Retail & Store Manager, Merchandising, Retail Support, Retail Associate/ Customer Service
Job Description & How to Apply Below
Goodwill Retail Services EVANSTON store is seeking a Customer Experience Manager to oversee donor and customer interactions, boost store productivity, and meet sales and margin targets while upholding brand standards.
The role covers Softline goods, POS operations, and PGFR, with responsibilities for merchandising cadence, data reporting, and team coaching. Prior leadership in retail is essential.
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