Public Safety Dispatcher, Evanston Hospital

## Public Safety Dispatcher, Evanston Hospital, Days Apply:
EVH Evanston Hospital:
Full time:
Posted Today:
R47751
** Hourly Pay Range:**$18.84 - $27.32 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
** Position Details:
*** Position:
Public Safety Dispatcher

* Location:

Evanston Hospital
* Full Time: 40hrs

* Hours:

Days – 7am – 3:30pm
* Days:
Tuesday - Saturday
*
* What you will do:

** The Public Safety Dispatcher is a critical position responsible for ensuring the efficient and effective communication and coordination of security and emergency response activities within our healthcare facility. This role plays a vital part in maintaining a safe and secure environment for patients, visitors, and staff.
* Receiving and prioritizing emergency and non-emergency calls, including requests for assistance, incidents, and alarms.
* Dispatching Public Safety Officers and other emergency services as needed.
* Monitoring multiple communication channels and responding promptly to all requests for assistance.
* Maintaining clear and accurate communication with Public Safety Officers, hospital staff, and external emergency responders.
* Relaying important information, updates, and instructions to appropriate parties during emergencies or incidents.
* Tracking and managing the deployment of security personnel and resources to ensure adequate coverage of the hospital premises.
* Maintaining real-time awareness of the location and status of all Public Safety Officers on duty.
* Recording and maintaining detailed logs of all incoming calls, incidents, and dispatch activities.
* Ensuring accurate and thorough documentation of incident reports and related information.
* Assisting in the implementation of emergency response plans and procedures during critical incidents.
* Providing guidance to staff and visitors regarding emergency evacuation procedures when necessary.
* Operating and monitoring communication equipment, including two-way radios, telephones, and computer-aided dispatch systems.
* Performing routine checks and maintenance of communication equipment.
* Providing training and support to new Public Safety Dispatchers as needed.
* Staying current with emergency dispatch protocols and procedures.
*
* What you will need:

*
* Required:

o    High School Diploma or GED level of educationo    Driver’s Licenseo    requires attaining and maintaining certification from the Association of Public-Safety Communications Officials International (APCO); specifically, APCO’s Public Safety Telecommunicator 1 certification, sixth edition within (12) months of employment.
** Work Experience
**
* Required:

* Minimum one year experience as a telephone operator or equivalent
* Any equivalent combination of training and experience which provides the required knowledge, skills and abilities to perform the job
** Benefits:
*** Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions)
* Incentive pay for select positions
* Opportunity for annual increases based on performance
* Career Pathways to Promote Professional Growth and Development
* Various Medical, Dental, Pet and Vision options
* Tuition Reimbursement
* Free Parking
* Wellness Program Savings Plan
* Health Savings Account Options
* Retirement Options with Company Match
* Paid Time Off and Holiday Pay
* Community Involvement Opportunities