Admin Asst Branch

Purpose of Job

This position performs daily branch office operations, processes listings and sales contracts, compiles buyer/seller guides, creates basic marketing materials, and sets up and maintains client databases to support sales associates, management, and branch administrative staff. It may also provide work direction for clerical staff and coordinate daily general office activities.

• Receive, process, and review listing and sales contracts; maintain files, ensure accuracy and timely preparation of all paperwork, record and maintain sold records, prepare and generate reports, and transfer earnest money. (40‑50%)
• Perform daily branch office operations including maintaining office appearance, processing mail, accounts payable/receivable, reconciling petty cash, maintaining office supplies and forms. Answer switchboard, greet visitors, schedule appointments, and assist with client communications. (30‑35%)
• Assist in training new office personnel; provide work direction to other office staff; train new sales agents on office equipment and computer programs; act as a liaison between sales associates and office management; provide support to office management and backup support for clerical staff as needed. (10‑15%)
• Create brochures, flyers/postcards, sign‑in sheets, and promotional pieces; create letters to clients, presentation materials, sales associate introduction cards, and temporary business cards; assemble buyer and seller guides; set up and update client and customer sphere of influence databases; create farming database for sales associates. (10‑15%)
• Process license application paperwork for new, renewing, and transferred sales associates; ensure all paperwork is completed and processed in a timely manner. (0‑5%)
• Perform any additional responsibilities as requested or assigned. (0‑5%)

Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.

Perform responsibilities as directed, achieving desired results within expected time frames and with a high degree of quality and professionalism.

Establish and maintain positive and productive work relationships with all staff, customers and business partners.

Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.

Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Education: Minimum high school diploma or the equivalent. Secondary education preferred.

Experience: Three years clerical or administrative experience.

Knowledge and

Skills:

• Knowledge of real estate, title and/or mortgage business preferred.
• Strong computer skills; proficient in Microsoft Office products.
• Strong verbal and written communication skills.
• Ability to prioritize and handle multiple tasks and projects concurrently.
• Strong organizational skills, accuracy/quality, detail‑oriented.
• Strong interpersonal skills, a customer service focus and the ability to work as a member in a team‑oriented environment.
• Effective analytical and problem‑solving skills. Attention to detail.

$29.00 - $30.00 hourly; actual wage is based upon education and experience.

Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP).

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.