Field Service Team Leader

STILL Materials Handling Ltd offers a range of challenging careers across the UK and we are keen to talk to you about the direction in which you would like your career to go.

We are currently looking for a Team Leader (Field Service) to join our team in the Gloucester/Redditch area.

We are looking for experienced engineers with strong leadership capabilities who have worked as a forklift technician, plant fitter, plant technician, vehicle technician or similar, and are ready to take the next step into a leadership role.

Experience with in plant equipment, powered access equipment, agricultural machinery, motor vehicles or industrial cleaners may make this role perfect for  this role, you will lead and support a team of Field Service Engineers, ensuring the day-to-day efficient running of the team while also remaining technically hands-on. You will act as the first point of contact for your team, providing guidance, coaching, and technical support, while working closely with the Regional Service Manager to deliver excellent service to our customers

We offer:

What we offer:

Competitive salary based on experience
39.5 hour working week, generally , Mon–Thursday &  on Fridays Annual 10% bonus

Company van and fuel card, with the option for private use
25 days annual leave

Company pension scheme

World class STILL specialised product training

Full Forklift Driver License What to Expect:✓ A leadership role with responsibility for a team of Field Service Engineers✓ Buddy and support systems in place✓ Company laptop and phone✓ In boot overnight parts deliveries✓ PPE and uniform supplied✓ Uniform cleaning service✓ Ongoing manufacturer training on our market-leading range of material handling equipment✓ Technical support available✓ Strong local support network of colleagues✓ Involvement in recruitment, onboarding, and development of engineers✓ Opportunities to influence team performance and drive improvements

Tasks and

Qualifications:

Who are we looking for?

To be considered for this role, you will need experience in at least one of the following areas:o Mechanical engineeringo Electrical engineeringo Hydraulics Ideally you will have an NVQ level 3 (or equivalent) qualification, although this is not essential.

Previous experience in a senior engineer, supervisory or team leader role would be advantageous.

You will need to be IT literate and able to use the latest technology to manage records, monitor performance, and support your team effectively.

You must hold a full UK driving licence.

You will need to have the following personal attributes:o Strong leadership and coaching skillso Excellent communication skills to liaise with customers and internal colleague so Ability to work both independently and as part of a teamo Take pride in your work and lead by exampleo A high level of accuracy and attention to detailo A positive and can-do attitudeo Strong organisational and time management skillso Flexibility to adapt to the changing needs of the roleo Ability to make sound and balanced decision so A desire to be a STILL brand ambassador
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