Service Coordinator

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Full Time Professional Exton, PA, US

Next Gen Security LLC

Next Gen Security LLC

Exton, PA

Full Time Employee

Entry Level

Exempt

We are in search of a self‑motivated individual to join our fast growing and dynamic team.

The responsibilities of this position will vary greatly, but primar il y focus on the coordination of processing activities for the Service Department . As such, the candidate will be required to field and direct inbound calls during business hours .

This position is one we hold in high regard in order to provide the level of service excellence our customers expect and deserve. Specific duties to include:

• Scheduling Technicians and Sub-Contractors
• Scheduling Service Calls

• Provide detailed weekly service reportsas required by Clients

Tracking service calls and technician productivity

Requesting RMAs for service parts & repairs

• Bachelor or equivalent degree or experience
• Serviceor Operational experience preferred
• Experience with Microsoft Word, Excel, and Outlook.

• Must be able to communicate effectively and professionally in both written and verbal manner to customers and to those within the company
• Mustpossessa positive attitude and be willing to interact with customer, co-workers, and other personnel at all times
• Commitment to integrity and to the Company Standards and Procedures
• Attention to detail and accuracy isa must

• Compensation based upon background and experience

We are an equal opportunity employer and drug - free workplace. Pre- employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification.

Next Gen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant‑wide, campus‑wide, regional, national and international security projects.

If that wasn’t convincing enough, check out what our employees say about working at Next Gen:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Next Gen Security’s HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via Next Gen Security’s website. Next Gen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and Next Gen Security, and only if the candidate is submitted via approval from Next Gen Security’s HR department.

Candidates submitted or presented by Employment / Recruitment Agents without a full approval from Next Gen Security’s HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration .