Maintenance Technician - Parke at Oakley

Responsibilities

Assist in all maintenance requests, preventative maintenance, and amenity area maintenance for the apartment community.

Completes maintenance work orders for residents (service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.).

Responds and resolves emergency maintenance requests for after business hours calls (weeknights, weekends, and holidays).

Prepares vacant apartments to make rent ready.

Performs preventative maintenance work.

Keeps the maintenance shop clean and organized; maintains adequate stock/inventory of parts for equipment, appliances, etc.

Interacts directly with residents.

Maintains logbooks and databases; enters service requests and status updates into database.

Assists in monitoring contractors work performance.

Supports the Maintenance Manager in meeting budget responsibilities.

Follows and promotes company policies and procedures.

Must make Customer Service a priority.

If the property does not have a housekeeper, Apartment Maintenance Technician light cleaning duties will be required such as cleaning models, club houses, leasing office, emptying trash, cleaning the grounds and amenity areas, etc.

Maintain all amenity areas (pool, compactors, weight rooms, parking decks, etc.) in clean, orderly, and working condition.

• Wear a complete clean and neat uniform when working on any PAA Property, including nights and weekends, if applicable. Personal appearance must be clean and neat at all times, according to PAA policy.
• Communicate with residents and prospects in a manner consistent with PAA's standards.
• Read and/or listen to resident requests/complaints.
• Receive resident complaints in a calm, open, and professional manner.
• Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance.
• Deliver newsletters, correspondence, etc. to residents' apartments.
• Coordinate, set up, attend, and clean up after resident functions (food, tables, display areas, etc.) as requested by the Community Manager.

• 1-3 Years Maintenance Experience (apartment Maintenance Experience Preferred)
• Troubleshooting and problem-solving skills.
• Budget or basic business finance helpful.
• Refrigeration certification (type 2 or universal) or obtain in the first 90 days of employment.
• Valid driver's license (free from major moving violations) and dependable transportation.

• Must be able to use various hand tools and test equipment.
• Must be able to bend, stoop, and kneel for extended periods of time.
• Must be able to push and pull up to 300 pounds on wheels.
• Must be able to lift up to 50 pounds.
• Must be able to climb ladders of up to 40 feet in height.
• Must be able to use a hand-truck.

As part of your daily maintenance routine, you may be required to move appliances between apartment units, sometimes using a hand truck over multiple flights of steps. Appliances may range from 75 to well over 300 pounds.

Commercial laundry rooms contain washing machines and/or stacked dryers weighing 120 to 300 pounds that must be moved for repair or maintenance.

Occasional building structure repairs may require moving or transporting materials varying from a few pounds to over 300 pounds.

Maintenance may involve special equipment such as exercise equipment, gas grills, golf carts, car washes, and security gates; all generally exceed 100 pounds.

Resident service functions may include installing lighting or ceiling fans, requiring a step ladder and lifting.

• Expected pay of $24.00 per hour
• Generous PTO program
• 13 paid holidays, 3 floating holidays, and a paid volunteer day
• Comprehensive, affordable medical coverage and company-paid dental and vision coverage for full-time associates
• 401k with exceptional employer match
• Associate Apartment Discount
• Educational Assistance Program (tuition and certifications)
• Company-paid employee assistance, mental health, and wellness programs

Preferred Apartment Communities is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, caste, immigration status, religion, religious creed, sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information, protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law.

Preferred Apartment Communities values privacy and has a dedicated privacy policy for applicants.