Building Environmental Services Technician

Please see Special Instructions for more details.

This is a re-post, previous applicants do not need to re-apply.
Please make sure that the work history listed on your application is identical to the work history listed on your resume. Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

Position Information

Position Title:

Working Title:

Working Title:

Team Lead Housekeeper

Position Number:

Position Number: 001576

Full-time or Part-time:

Full-time or Part-time:
Full Time

Time Limited Position:

Time Limited Position:
No

Number of Vacancies:

Number of Vacancies: 1

Department:

Department:
Facilities Management

Posting Number:

Posting Number: 0402584

SHRA/EHRA:

SHRA/EHRA: SHRA

Job Category:

Job Category:
Service/Maintenance

Hiring Range:

Hiring Range: $38,449.00 - $39,506.00

Overall Position

Competency:

Overall Position

Competency:

Advanced

Primary Purpose of the Organization:

The Facilities Management department’s functions are to design, construct, maintain, and operate the university’s physical facilities. The primary objective is to provide and maintain facilities that will enhance and support the university’s mission and academic goals. Our approach is centered on providing a superior level of service to the campus community.

Primary Purpose of the Position:

The primary purpose of this position is to perform work assignments that include custodial duties, assist staff members in performing their duties, and provide support during absences and training. The lead will aid the Building Environmental Services management team on all matters concerning the operational aspects of the Fayetteville State University Housekeeping department. This position also provides on-site leadership to one or more teams of Housekeepers (4-10 employees), which includes: coordinating daily routine and detailed cleaning;

monitoring workplace safety and ensuring proper personal protective equipment is utilized. This position will be assigned to the Rudolph Jones Student Center.

Minimum

Education and Experience Requirements:

• High school diploma or equivalency.
• Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience.

A valid driver’s license. Must have an acceptable driving record, which may require up to five years of driving experience with no more than one minor fault accident or violation in the past three years. The University will review the driver’s license and records periodically for compliance.

Knowledge skills and abilities:

Customer Service
- Recognizes potential problems in service and addresses and resolves promptly and respectfully. Ability to insist on providing high quality service for internal and external customers. Demonstrates customer focus by seeking out, understanding, and responding to the needs of both internal and external customers. Responds to customer’s needs, questions and concerns in an accurate, effective, and timely manner.
Knowledge-Technical
- Advises staff of specialized cleaning and maintenance techniques and processes for use in unusual situations or problems. General knowledge of established cleaning procedures and techniques, and special applications required in assigned areas. Ability to follow a daily work schedule and observe performance of a small work group and react to situations requiring minor adjustments to routine.
Dependability/Attendance
- Ability to demonstrate dependability, which requires daily attendance. Ability to report to work daily, for a full shift, at an appropriate time. Ability to submit leave request at least 5 days in advanced as much as possible.
Communication- Conveys information clearly, confidently, and with proper tone. Facilitates open communication. Uses discretion and demonstrates sensitivity to confidentiality concerns. Listens effectively and provides appropriate feedback. Check and respond to emails daily. Ability to develop and deliver written information to individuals or groups to ensure that they understand the message
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