Director of Building Services

Overview

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.

The Director of Building Services is a critical contributor to our success in achieving our Corporate Purpose, living our Mission, and honoring our Core Values. The Director of Building Services fosters a high company morale and culture that results in the retention and attraction of top talent. This role impacts every maintenance team member within their assigned portfolio from their very first days with our company through the progression of their career with us.

This role supports our brand, helps build our reputation, focuses our efforts on consistently achieving excellence, and enhances the service we bring to our residents, guests, associates, and our properties. This role heightens our ability to grow by recommending and executing upon constant innovative improvements to the management platform with a focus on improving overall maintenance operations.

The Director of Building Services is heavily focused on the training of our maintenance team members in the areas of troubleshooting, diagnosing, repairing, and preventively maintaining all building systems. The successful Director will contribute to the organization's efficiency and compliance with all procedures related to customer service, expense management, market turns, contracts, use of technology, and the long‑term asset preservation of Avanath’s communities.

These training efforts will include motivational coursework and training sessions designed to provide mentorship and coaching opportunities to all maintenance team members and ensure training is provided to enhance technical skills for maintenance associates. They will provide feedback regarding individual associate strengths and opportunities for improvement and craft programs that ensure capitalization of the associate’s strengths and address any challenges that impair their long‑term success.

In exercising their responsibilities, the Director must promote an atmosphere that supports the greatest possible satisfaction and well‑being of all individuals associated with the properties, including fellow team members and residents, consistent with the goals and objectives of the Company and property owners.

• An Aptitude for Connecting
  - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and team members. These relationships are built within your communities, including vendor partners, regulatory and social services partnerships, and a collaborative approach to create consistent, favorable circumstances.
• An Authentic Attitude
  - Consistently demonstrate an open and professional attitude and approach when assessing and resolving resident and team member concerns.
• An Approach that is positive and professional
  - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and team member feels seen, heard, and valued as the team works to resolve challenges.

• 5-7 years of experience in property management, facilities management, or a building services leadership role.
• Strong understanding of building systems, maintenance, and construction.
• Certifications in HVAC, CPO, and OSHA are highly desired.
• Proficiency in relevant software and data management tools.
• Must have the ability to work independently with minimal supervision.
• Ability to develop and implement long‑range and short‑term property development and maintenance educational programming.
• Ability to create momentum and foster organizational change.
• Demonstrated knowledge and skills in…