Customer Service Specialist

Job Title

What's your purpose? Have you considered investing in your community? Pinal County is a beautiful place that needs passionate people who want to help others and make a difference in their lives.

Public service is a rewarding career choice; not only does it offer a strong sense of purpose, but it also benefits you financially. We may not be the most competitive in salary, but we provide great value to our employees, including highly sought-after retirement plans, paid sabbaticals every five years, and very affordable benefit costs. In the long run, Pinal County is an excellent choice to fulfill your passion and support your retirement!

Working at Pinal County is an investment in YOU. Apply today and find out why Pinal County is more than just a job.

An Employer that Values Each Employee and Prioritizes a Work Experience that Provides Ample Time for Stress Reduction and Work-Life Balance.

Paid Vacation And Sick Leave

15 Vacation Days Accrued Annually Starting Day One

After Three (3) Years of Service, 18 Vacation Days Accrued Annually

After Five (5) Years of Service, 20 Vacation Days Accrued Annually

Ten Paid Holidays + One Paid Floating Holiday to Use as You Wish

13 Sick Leave Days Accrued Annually Starting Day One

Paid Sabbaticals Every Five (5) Years

Two-Week Sabbatical After Five Years of Continuous Service

Three-Week Sabbatical After Ten Years of Continuous Service

Four-Week Sabbatical After Fifteen Years of Continuous Service

Four-Week Sabbaticals Every Five Years After Fifteen Years of Continuous Service

Retirement Plans with Generous Employer Contributions
- Guaranteed Lifetime Benefit!

Top Tier Affordable Medical, Dental and Vision Plans

Insure your whole family on a PPO plan for as low as $57.94/mo.

Insure you and your children on a PPO plan for ZERO premium cost

Comprehensive Wellness Program

Onsite Mammogram and Prostate Screening Events

Skin Cancer Screening Events Onsite

Biometrics and Health Screening Events Onsite

Financial Health and Retirement Planning Events Onsite & Online

Fitness Resources and Onsite Sessions Like Yoga and Tai Chi

Quarterly Well Challenges

Vaccination Clinics Onsite

Vision Exams and Optometry Events Onsite

Tuition Reimbursement Program

Alternative Work Schedules

Telehealth

Qualified Employer for the Public Service Loan Forgiveness Program through the Dept of Education

Employee Assistance Program with Ongoing Training & Development Options

Civil Service Leave

Van Pool Options

Short-Term Disability – Employer Paid

Basic Life Insurance
- Employer Paid

Flexible Spending Accounts for Dependent Care and Medical Expenses

Suite of Voluntary Benefits including additional Life, Accident, Critical Illness & Cancer Insurance

Knowledge of Business English, spelling, and arithmetic.

Knowledge of clerical and office practices and procedures.

Skill in using data processing systems and other office equipment and machines.

Ability to follow written and verbal instructions.

Ability to communicate effectively orally and in writing.

Ability to establish and maintain effective working relationships with employees, other agencies, and the public.

The work is sedentary requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The work also requires the ability to finger, perform repetitive motion, hear, speak, and demonstrate mental and visual acuity.

Work is performed in a dynamic environment that requires the ability to be sensitive to change and responsive to changing goals, priorities, and needs.

The hiring salary for this position is dependent upon experience, qualifications and position funding; starting salaries above the first quartile require additional approval.

Notice to Applicants:
We appreciate your interest in our employment opportunities. At Pinal County, we value professionalism and respect for others. If these values are not demonstrated throughout the application and interview process, we reserve the right to remove your candidacy from consideration, which may impact your future Pinal County applications.

Offers of employment are valid only if provided in writing and approved by Pinal County Human Resources.

All qualified candidates eligible to work in the United States are welcome to apply. However, visa sponsorship is not available.

Pinal County does not participate in STEM Optional Practical Training (STEM OPT).

Pinal County requires pre-employment screening, which includes a Motor Vehicle…