Maintenance Technician; Ocean Pointe Suites at Key Largo

Overview

Maintenance Technicians are responsible for performing repair, preventative, and emergency maintenance services including painting, plumbing, electrical, furniture and fixture repair, and refrigeration. They play a vital role in maintaining a safe environment for both our guests and team members. Maintenance duties cover both the interior and exterior of the hotel, including guest rooms, public areas, and grounds.

• Inspects all operating systems and components of the hotel to ensure they are operating properly, efficiently and safely
• Promptly responds to front desk reports of guest problems or concerns, informs the front desk when action is complete
• Performs preventative maintenance, repairs, or makes recommendations for repairs, as assigned: all mechanical/electrical, refrigeration, and plumbing systems, all building components and furniture, fixtures and equipment
• Performs the schedule on a timely basis, ensuring that all elements of work meet resort standards
• Performs painting, carpentry, plumbing, emergency carpet cleaning and other jobs as necessary
• Maintains all storage areas, shops and mechanical areas in a clean, safe and secure manner, reporting to the Chief Engineer any corrective actions that need to be taken
• Keeps Chief Engineer promptly and fully informed of all problems or unusual matters of significance so that prompt corrective action can be taken
• Provides sanitation duties as needed, such as taking out trash to designated area
• Performs all job duties with a minimum of disruption to the guest
• Other duties as assigned

• Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
• Weekend availability
• Ability to work various shifts between the hours of 8am and 6pm
• Must have prior experience in maintenance/trades
• Valid Driver's License required
• Strong customer service skills with a passion for helping others
• Excellent communication skills, both verbal and written
• Ability to work flexible hours, including nights and weekends as needed
• Knowledge of hotel operations is a plus
• A friendly demeanor with strong interpersonal skills to build rapport with guests
• Passion for providing exceptional service to guests and team members
• Proven job reliability, diligence, dedication, and attention to detail
• Teamwork and collaboration
• Must be able to communicate clearly and professionally with guests, coworkers and supervisors

• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc…)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.