Lead Houskeeper

Overview

Lead Housekeeper

Position Summary:

This role requires actively cleaning with the team. This is not an office job.

Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, overseeing the overall housekeeping department and ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.

• Excellent communication skills and a compassion for older adults
• Supervisory experience preferred

• Ensure the highest quality of customer service is available for our residents.
• Engage in prospective resident visits.
• Perform welcome orientation with new residents.
• Work with the Executive Director to recruit and hire qualified housekeeping staff along with proper orientation and training.
• Know all information in the employee handbook.
• Manage department staff schedules and work assignments.
• Verify staff are in proper uniforms daily.
• Order housekeeping supplies and monitor inventory.
• Schedule the rotation of weekly cleaning of resident rooms and daily cleaning of common areas and bathrooms.
• Oversee supervisory responsibilities of department staff including job performance reviews.
• Clean resident apartments including but not limited to vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable.
• Be responsible for personal laundry service where applicable.
• Maintain cleanliness of the entire building.
• Monitor public restrooms throughout the day for cleanliness and adequate supplies.
• Maintain regulatory compliance where applicable.
• Transport trash and waste to disposal area.
• Note areas or articles in need of repair and report to the Assistant Director.
• Schedule and oversee common area Spring and Fall deep cleans.
• Proficiency with software applications/programs/tools used by American House for the Housekeeping Supervisor position.
• Other duties as assigned by supervisor or Executive Director.

Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for seniors at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships.

Our vision is to be an innovative senior housing company that creates sustainable excellence and stakeholder value, with an unparalleled commitment to compassionate care provided by compassionate people.