Consumer Protection Investigator - Entry, Senior, or Adv Level

Consumer Protection Investigator - Entry, Senior, or Adv Level

The Department of Transportation, Division of Motor Vehicles (DMV) is currently hiring a Consumer Protection Investigator position within the Bureau of Vehicle Services, Dealer and Agent Section!

This position offers a hybridized work schedule. The position will be headquartered at and required to work in Waukesha, WI located at 141 NW Barstow Street or Fond du Lac, WI located at 833 S. Rolling Meadows Drive at least 2 days per week. All employees working a hybrid work schedule are generally expected to telework from within the State of Wisconsin.

This topic will be discussed more at the time of the interview.

WisDOT is a great place to work! In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:

• Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that rollover each year.
• A casual office atmosphere, flexible work schedules, and telework options depending on the position’s requirements
• An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being

In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations. For more information on WisDOT you can visit our website by clicking here.

The Wisconsin Department of Transportation is an organization dedicated to creating transportation solutions through innovation and exceptional service. We are committed to fostering an environment rooted in Integrity, Diversity, Excellence, and Accountability. Clickhere to learn more about how we apply these values in our work.

This position performs investigations and inspection work to ensure compliance of state laws and Department rules by motor vehicle dealers, motor vehicle salvage dealers, wholesale auction dealers, motor vehicle manufacturers, motor vehicle wholesale dealers, motor vehicle distributors, salespersons, bid card holders, and their respective representatives. This position also plans detailed investigations to resolve complaints and correct violations. This position also may work with law enforcement officials on motor vehicle trade practice regulations and complex schemes involving title and salvage fraud.

This position will be hired at the entry, senior, or advanced level, depending on qualifications.

Starting salary for the Consumer Protection Investigator (pay schedule-range 05-13) is $25.54/hr ; for Senior (pay schedule-range 05-14) is $27.62/hr ; for Advanced (pay schedule-range 05-15) is $29.88/hr . Pay is set depending on qualifications. A twelve-month probationary period is required. Pay for current state employees will be set in accordance with the Compensation Plan.

This state agency does not sponsor work visas. This state agency is not enrolled in USCIS E-Verify and is not eligible to employ international F-1 students seeking STEM-OPT extension. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.

Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check which may include FBI fingerprinting.

This position requires frequent travel on an independent basis throughout an assigned region of the state and occasionally throughout the state.

A minimally qualified candidate will have each of the following:

• Experience documenting detailed information and summarizing the data in a written report.
• Experience interacting with a diverse group of internal and external business partners (business partners may include a division, a bureau, a partner agency, the public, etc.).
• Experienc…