Production Supervisor

At Ferrara, Ferrero, Fox’s Burton’s, and The Fine Biscuits Company, we’re loved by people of all generations for the joy we bring—and that joy is crafted by our people. Join us and explore a whole world to discover, where your passion will find its place.

Today, Ferrara is the #1 sugar confectioner in the U.S, with global sales in more than 40 countries. Ferrara boasts a passionate team of over 9,000 employees around the world who deliver and create hundreds of iconic and beloved products.

In the U.S., more than 67 million households annually enjoy our popular brands like NERDS®, Brach’s®, Jelly Belly®, SweeTARTS®, Laffy Taffy®, and Trolli®. In Brazil, Dori has become a household name with snacking products that include brands such as Dori, Gomets, Pettiz, and Yogurte 100. And, in France, Carambar & Co have earned generations of loyal customers through the timeless appeal of iconic candy and chocolate brands such as Carambar, Lutti, Krema, Poulain, Vichy and Terry’s.

A privately held company, Ferrara Group is headquartered in Chicago. Ferrara boasts a network of over 30 locations in North America, South America, Europe and Asia Pacific that includes manufacturing, distribution, sales, and R&D facilities.

Due to the highly interactive nature of this manufacturing position, in‑person attendance and flexibility are essential for supporting production schedules, effective communication and collaboration, real‑time problem solving, and participation in cross‑functional initiatives. Schedules may vary and are subject to change. Hours are 4pm‑4am, 4‑3 schedule.

The Production Supervisor is responsible for supervising hourly employees and executing production and logistics plans. The Production Supervisor is responsible for overall operations of the Mogul department, including warehouse, labor relations, production, site security, quality, safety, and regulatory compliance. This Supervisor also partners cross‑functionally to develop and execute continuous improvement initiatives, and promotes a culture of quality and safety across the department.

• Supervise the execution of production and logistics plans through operators and other hourly labor in production and warehouse functions
• Participate in the development and implementation of plans and policies to ensure compliance in all areas of responsibility
• Operate production lines in accordance with FDA guidelines, GMPs, and HACCP/SQF program guidelines
• Direct and guide operators and their activities in execution of production and/or logistics plans (receiving, processing, mixing, baking, packaging, shipping, etc)
• Responsible for shift change management and communication as well as daily production standards and labor reconciliation
• Develop employees to ensure compliance and achieve quality
• Resolve problems and mitigate operational issues that result in negative performance
• Support Lean Training as directed by Operations Manager
• Owns regulatory compliance and food safety process, including: proper sanitary condition, allergen control, pest control, food safety policy, employee safety policies and procedures, and maintaining MCRS sustainability standards
• Participate in daily food review
• Support and execute relevant projects as needed

• Strong verbal and written communication skills
• Effective time management abilities
• Demonstrated ability to manage complexity
• Independent, self‑sufficient with a strong sense of urgency

• Bachelor’s Degree in Engineering, Operations, or related field strongly preferred
• Minimum 2 years experience in leadership role in manufacturing
• Previous manufacturing experience, with experience managing complex continuous improvement initiatives
• Experience working with SAP or similar ERP system
• Understanding of GMP principles
• Process, packing, and mechanical experience
• Experience managing people, with ability to work with employees at all levels of the organization
• Proficiency in Microsoft Office Suite
• Understanding of LEAN Manufacturing Principals
• Knowledge of TPM (Total Productive Maintenance) pillars a plus

At Ferrara,…