Inside Sales Representative

Inside Sales Representative at Duraco Specialty Materials

This is an opportunity to step into an Inside Sales Representative role at Duraco Specialty Materials. Inside Sales plays a key part in supporting our customers, strengthening relationships, and partnering closely with outside sales, operations, and customer service teams.

As an Inside Sales Representative, you will be a primary point of contact for customers, providing responsive support and helping identify opportunities to expand existing relationships.

Typical responsibilities include:

• Engaging with new and existing customers through outbound and inbound calls (approximately 25+ per day)
• Managing a portfolio of customer accounts.
• Preparing estimates and quotes and following up to support order conversion
• Partnering with outside sales representatives to ensure coordinated customer coverage
• Answering application and product questions and identifying cross‑sell opportunities
• Updating and maintaining customer activity, opportunities, and notes in CRM (Hub Spot) and ERP systems
• Supporting growth goals while ensuring a positive, consistent customer experience

You may be a strong fit if you:

• Are self-motivated, organized, and comfortable managing multiple customer interactions
• Have strong communication and follow-up skills, particularly by phone
• Enjoy explaining products, processes, and systems clearly to customers
• Are comfortable using CRM tools (Hub Spot experience is a plus) and structured workflows
• Work well cross-functionally with sales, operations, technical, and customer service teams
• Are interested in developing sales skills and contributing to revenue growth

• Medical, Dental, and Vision Insurance
• Employer paid life and disability insurance
• Paid time off and paid holidays
• 401k with employer match
• Additional voluntary benefit offerings
• Hybrid work model, with office time in Forest Park, IL
• Bonus eligibility based on performance
• Opportunities for skill development, cross‑training, and career advancement
• Competitive pay

Compensation range for this role is $24 - $30 per hour + SIP bonus.

If this role aligns with how you want to work and grow, we encourage you to apply.

• Duraco Specialty Materials provides innovative adhesive solutions and specialty materials for a wide range of industries. We value collaboration, respect for expertise, and steady improvement in how we work. Learn more at