Field Service Technician

Our client creates the most integrated pharmacy solutions company in the industry. They provide customers in all pharmacy environments the broadest range of pharmacy technology available, helping to improve patient safety and workflow efficiency, and lowering operating costs. They provide full and partial automation solutions for both direct mail and retail pharmacies. They have a global presence with international headquarters in both Canada and the U.S.

Field Service Rep

Travel:
Mixture of overnight and local travel. Mileage Reimbursement

• Focus on customer needs with troubleshooting, installation, validation, maintenance and service repair needs on pharmacy automated equipment.
• Working with electronic/electrical/electro-mechanical systems.
• Work with robotics and/or automated systems.
• Perform 2nd level hardware preventative and corrective maintenance as well as software maintenance.
• Support the facility group with enhancements or upgrades with technical knowledge.
• Work with the facility to schedule appropriate downtime for preventative and corrective maintenance.
• Summary of work performed with frequency and detail required by the facility to document the servicing of the system.
• Preplanned service calls outside of normal business hours.