Vaccination Services & Equipment Specialist - Fort Smith, AR

Vaccination Services & Equipment Specialist - Fort Smith, AR

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As a global leader in animal health, Ceva Animal Health believes our success is linked to our passionate people researching, developing , producing and supplying innovative health solutions for all animals, which contributes to the future of our diverse planet.

We are committed to ensuring the highest possible level of care and well-being for farm animals (poultry, pigs, ruminants), companion animals (dogs and cats) and wildlife.

Indeed, Our “Together, Beyond Animal Health” vision emphasizes that the health and wellbeing of people, animals and our planet are totally interlinked. More than ever, Ceva is committed to a "One Health" approach.

As part of our “Diversity, Equity and Inclusion” policy, Ceva Animal Health is committed to the employment of people with disabilities and will make reasonable accommodations throughout the interview process to ensure an inclusive and accessible experience for all applicants. To request an accommodation, please contact a member of the Ceva Talent Acquisition team.

Fort Smith, AR

A Vaccination Services & Equipment (VSE) Technician is a direct customer interfacing position that performs various poultry hatchery field service related activities such as monitoring, support, guidance and training to hatchery personnel (customer management and hatchery work force); including the completion of on-site vaccinations using Ceva vaccines and equipment, and Ceva facilities upkeep. They are responsible for ensuring that all hatchery activities associated with Ceva products and services are performed correctly and customer's needs are met as related to hatchery vaccine handling and proper poultry vaccination & equipment processes.

• Equipment Installations
  • Coordinates with Equipment Manager, Territory Manager, and/or VSE Manager for the installation & support of Ceva vaccination and automation equipment, e.g. Desvac Duo & IM vaccinators, Ecat- & candling, and other hatchery and field based automation systems
  • Ensures customer required equipment is available and suitable for installation by meeting both local and customer safety and compliance specifications
  • Manages inventory of parts and supplies needed for Equipment.
  • Performs on site equipment inspections, installations & operator training
• Equipment Service
  • Perform Desvac In Line Duo evaluations and validation; including routine maintenance and troubleshooting as required, which can occur after normal working hours
  • Performs hatchery training, troubleshooting and equipment services for Ceva installed vaccination and automation equipment
  • Completes all required equipment reporting and documentation for designated customers and areas of responsibilities
  • Frequently updates and consults with customers on equipment performance and opportunities for improvement
• C.H.I.C.K Program
  • Performs C.H.I.C.K Program evaluations and reporting for designated customers within region of responsibility
  • Performs C.H.I.C.K Program trainings around proper use of Ceva vaccine and equipment
  • Provides C.H.I.C.K Program feedback for Key Account Manager (KAM) & Strategic Account Managers (SAM)
  • Participates in KAM/SAM customer meetings in support of account managers as required
  • Performs C.H.I.C.K Program certifications, which may also include 3rd party certification, e.g. Bureau Veritas certification, as required
• Vaccine Management (Secondary Job Duty)
  • Deliver vaccine as necessary if the Customer Supply Specialist is unavailable.
  • Understands and adheres to all DOT and OSHA compliance requirements resulting in safe and efficient…