Resident Service Representative

Want to build a brighter, bolder future and cultivate your career?
Join Ecolab’s team and help create a world in which we all thrive.

Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance.

Ecolab is seeking a Field Technician to join our team in Fort Wayne, IN. If you are a passionate technical professional that enjoys interacting with customers and likes to work in an autonomous, hands-on environment, we invite you to apply!

You will be joining a talented team that monitors and maintains a variety of air and water quality systems pertaining to the Field Technician title
- paint booth at an automotive manufacturing site OR quality assurance at a solar panel manufacturing site OR paint booths at manufacturing sites. In this position you will provide customers with problem solving support, generating a high level of customer satisfaction.

How You’ll Make an Impact:

• Operate, monitor, and trouble-shoot the facility and its processes in accordance with established procedures
• Perform testing on lab samples, analyze and record results and data in accordance with company and regulatory requirements
• Perform daily process application quality analysis using small intricate parts
• Provide routine and special application service support to customers
• Execute required chemistry tests
• Log and report data
• Maintain product inventories
• Provide technical support to customers
• Troubleshoot and maintain systems as needed
• Use a fluke meter to check sensitivity
• Operate a test stand verifying air and fluid leaks

Position Details:

• Location: Fort Wayne, IN
• Shift: Sunday-Thursday with Fridays upon customer request 2nd shift, or Monday-Friday with Saturdays upon customer request 1st shift
• Compensation: $22/hr.

What’s Unique

About This Role:

• You’ll work in a dynamic, hands-on environment with autonomy and support 
• You’ll help customers meet sustainability goals while protecting their critical assets 
• You’ll gain access to industry-leading training and development programs 

Minimum Qualifications:

• High School Diploma, GED or equivalent
• Experience working with Microsoft Office Suite
• Immigration Sponsorship not available for this opportunity

Preferred Qualifications:

• Experience working independently in an industrial setting
• Demonstrate mechanical aptitude
• Previous experience in Industrial Wastewater Treatment or Maintenance
• Mechanical problem-solving experience (e.g. plumbing, electrical, HVAC, and/or mechanical experience)
• Strong customer service skills; proven ability to interface positively and professionally with the customer
• Analyze readings and put data in a spreadsheet in a logical manner
• Verbal and written communication skills
• Previous experience explaining results of data gatherings

Physical Requirements of Position:

• Lifting, pushing, pulling, and carrying up to 50 pounds chest high
• Wearing and using a respirator under certain conditions
• Working in a variety of conditions including confined spaces, damp/dusty areas, and extreme temperatures
• Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing
• Working indoors and outdoors in all seasons and weather conditions

Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability. 

What’s in it For You:

• Starting on Day 1:
  Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare…