Service Manager

Service Manager - Upcoming Takeover Opportunity!

Hilltop Residential is a world‑class real estate investment company dedicated to creating an unforgettable experience for residents and employees. We are a rapidly growing company with a culture that values people.

Full‑time

• Competitive Pay
• 401k with Company Match
• Comprehensive Medical, Dental and Vision Plans
• Paid Life Insurance
• Employee Referral Program
• Short and Long Term Disability
• Paid Time Off
• Employee Rent Discount Program
• Rapidly Growing Company with Opportunities for Growth

• Organize, prioritize, and ensure service requests and repairs are completed correctly and timely.
• Inspect grounds, buildings, and community features daily to minimize liability and maintain curb appeal.
• Oversee turnkey operations; ensure vacant units are rent‑ready on schedule.
• Use computer software systems to execute service requests.
• Perform turnkey work as required and inspect all make‑readies.
• Follow standard operating procedures.
• Maintain knowledge of local and state codes for permitting, sign ordinances and pool regulations.
• Enforce company policies and procedures.
• Communicate effectively with residents, associates, vendors, and supervisors.
• Work with the community director to address maintenance‑related resident issues.
• Assist in documenting counseling sessions with maintenance staff.
• Maintain a preventative maintenance program to reduce emergency repairs.
• Manage hazard communications program and promote safe work practices.
• Assist in recruiting, hiring, and training quality staff; recommend promotions and terminations.
• Collaborate with community director to obtain competitive bids for maintenance expenses.
• Adhere to budget guidelines.
• Purchase supplies and vendor services using purchase order systems and proper bidding procedures.
• Monitor inventory and maintain appropriate parts and supplies levels.

• 1+ years of hands‑on general maintenance experience.
• Strong proficiency with property management software systems.
• Availability for a flexible schedule, including weekends.
• Rotating on‑call responsibility for after‑hours emergencies.
• EPA/HVAC license or certification.
• Valid driver’s license and/or access to reliable transportation.
• EPA Universal or HVAC certification required;
  Hilltop will cover cost for training if selected.

Applicants are evaluated on the basis of job qualifications—not race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital or domestic partner status, citizenship or any other status or characteristic covered by federal, state or local law.