Maintenance Director - Property; Fort Worth

Job Overview

As a Maintenance Director, you will effectively lead a maintenance team and actively participate in the maintenance of the physical condition of the entire community while promoting resident satisfaction.

• Honoring Our Word – Do what you say you will do.
• Ethical Dealings are Paramount – Do the right thing all the time.
• A Respect for People – Treat others the way you want to be treated.
• Requirement for Profitability and Sustainability – Bring value to our employees, residents, and investors.
• A Demand for Excellence with a Sense of Urgency – Be intentional, accurate, and timely.

• Lead and coach a high‑performing maintenance team through frequent communication and coaching.
• Encourage, engage, motivate, and train team members.
• Prepare, make ready, and maintain apartments.
• Complete service requests and maintain inventory and shop organization.
• Perform common area maintenance and lead the preventative maintenance program.
• Participate in resident satisfaction programs and communicate with customers, residents, investors, vendors, leadership, and the CWS team.
• Lead and participate in the CWS Risk Management and Safety Programs.
• Provide quality control feedback to the team and assist with work orders and projects as needed.
• Review and analyze the property budget to ensure expenses remain within guidelines.
• Embrace and demonstrate CWS core values on a daily basis.
• Ensure safety is a top priority for the team, residents, contractors, and yourself.

• High school diploma or GED (required).
• Yardi software experience (preferred).
• Microsoft Office and Outlook experience (required).
• EPA, HVAC I & II, CPO and local certifications (required).
• Minimum 2–4 years previous full‑time work experience in apartment maintenance or a trade requiring extensive knowledge of electricity, plumbing, carpentry, painting, and HVAC (required).
• Valid driver’s license and current automobile insurance (required).
• Basic set of hand tools (required).
• Ability to read service requests, schedules, and communicate regularly with team members, residents, and vendors in English.
• Basic computer skills.
• Adherence to company policies, procedures, and practices.
• Ability to establish and maintain effective working relationships.
• Ability to maintain a professional and ethical atmosphere.
• Supervisory/managerial skills.
• Ability to perform work responsibilities at locations other than the home property.
• Willingness to travel within major metropolitan areas and attend company functions in other cities as required.
• Availability to respond to emergency calls outside normal business hours while setting expectations for on‑call rotations.

This job description provides a general overview and is not intended to be a comprehensive listing of all duties and responsibilities.