Dock Door Technician

Dock & Door Technician Family owned and operated since 1981, Shoppa’s Material Handling is one of the fastest growing and most successful material handling dealerships in the United States. We are proud to be an authorized dealer of Toyota Material Handling – the bestselling forklift brand in the world and a recognized leader in quality, durability, safety and innovation. Through our nine locations across Texas and Kansas City, MO, we provide a comprehensive array of products, services and integrated systems that help our customers streamline the storage and movement of their goods.

JOB SUMMARY:

The primary function of the Shop Technician is to inspect, diagnosis and repair of customer’s lift trucks and various material handling equipment. Conduct overall inspection to verify the truck is up to safety standards and perform maintenance, repair, replacement and troubleshooting as well as other duties required by management.

ESSENTIAL FUNCTIONS:

Coordinate daily schedule with Field Service Advisor Provide excellent customer service at the site Inspect the levelers, locks and doors

Note and propose additional services required after inspection

Work with vendors and CSS to prepare and close proposals

Repair all work order requests

Install dock levelers, locks and doors

Quality control of each job to ensure completeness

Work independently as well as in a team Communicate with customer and contractor status of project

Represent Shoppa’s with a courteous professional manner

High school diploma or GED5+ years’ experience working on dock levelers, locks and doors

Clean driving record

Welding experience required

Basic MS Office and general computer experience

Good communication skills and great attitude

Must be punctual and dependable

Work well with internal and external customers as well as vendors

Mechanical aptitude

Customer service oriented PHYSICAL DEMANDS AND

WORKING CONDITIONS:

The physical demands and working conditions requirement indicated below are examples of the demands that must be performed in carrying out the essential job functions.

Physical Demands:

Sitting, standing, and walking (up to continuously); frequent use of computers and telephone requiring repetitive finger, hand, and arm movement; occasionally carry office supplies and other miscellaneous items up to 50 pounds. Continuous use of seeing, hearing, verbal communication.

Working Conditions:

Work indoors and outdoors; exposure to temperatures commensurate with outdoor seasonal temperatures.

Shoppa’s Material Handling is an Equal Opportunity Employer, including disabled/veterans”; (b) “EOE/Disability/Vets”; or (c) “Shoppa’s provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.”
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