VP, Maintenance

About the Job

Vice President of Maintenance for the Investment Ownership team at JPI in Dallas, TX. Oversee all maintenance operations, preventative maintenance programs, unit turns, vendor management, housekeeping, groundskeeping, and facilities standards across the portfolio.

• Lead all property maintenance operations across the portfolio.
• Develop preventative maintenance programs and asset preservation standards.
• Oversee unit turn strategy, scheduling, and execution.
• Establish emergency response protocols and maintenance standards.
• Build a centralized maintenance team to minimize onsite maintenance needs.
• Create a process to address all maintenance work orders from residents and property management.
• Develop and enforce maintenance SOPs, workflows, and quality control programs.
• Standardize and centralize purchasing, inventory, and vendor management processes.
• Develop staffing models and maintenance training programs.
• Implement maintenance tracking and work order systems.
• Develop a centralized maintenance staff as first response for resident work orders.
• Manage maintenance budgets by property and establish capital repair plans.
• Identify cost savings opportunities and operational efficiencies.
• Monitor vendor contracts and procurement standards.
• Recruit, train, and oversee maintenance leadership and technicians.
• Establish performance expectations, KPIs, and accountability systems.
• Build a culture focused on customer service, responsiveness, safety, and quality.
• Ensure properties comply with federal, state, and local requirements, including OSHA, EPA, NFPA, and building codes.
• Develop safety training, risk, and cost mitigation programs.
• Oversee property inspections and compliance reporting.
• Use approved enterprise AI tools to draft, summarize, and analyze work, reviewing outputs for accuracy.

• Other duties as assigned.

• 10+ years of multifamily maintenance leadership experience.
• Strong technical knowledge of building systems and facilities operations.
• Experience overseeing large maintenance teams and vendor relationships.
• Strong budgeting and operational planning skills.
• Experience with maintenance management systems.
• Experience with centralized and onsite maintenance teams.
• Experience internalizing maintenance or facilities operations.
• EPA Type II, CPO or other technical certifications.
• Experience with large‑scale turns and capital projects.
• EPA proctor or Certified Pool Instructor preferred.
• Capacity to lift and carry items up to 30 pounds; ability to walk on uneven terrain as required.
• Travel to JPI properties may be required.