Facilities and Maintenance Manager

Under the general direction of the Deputy General Manager of Operations, the Facility and Maintenance Manager provides strategic and operational leadership for all fleet and facilities maintenance functions, ensuring the consistent delivery of safe, reliable, and efficient transit service to both our customers and our employees.
This role is accountable for maximizing fleet availability, enforcing disciplined maintenance practices, and driving measurable performance outcomes through data-informed decision-making and rigorous oversight. The incumbent ensures full compliance with all regulatory requirements while optimizing asset lifecycle management and controlling costs.
The Facility and Maintenance Manager ensures rigorous compliance with all Original Equipment Manufacturer (OEM) standards and Mountain Line maintenance policies, establishing disciplined processes that uphold safety, reliability, and asset integrity. This position leads and develops a high-performing team committed to achieving organizational goals, while safeguarding Mountain Line’s capital investments by maintaining fleet and facilities in a state of good repair consistent with agency expectations.
The role establishes a culture of accountability, safety, and continuous improvement, aligning maintenance operations with service delivery demands and long-term organizational objectives.

• Leads, directs, and holds accountable all maintenance and facilities staff to meet defined performance expectations and operational goals.
• Establishes clear performance standards; evaluates employee performance; and takes timely corrective action, including coaching, discipline, and development.
• Owns workforce planning, staffing levels, scheduling, and overtime management to ensure alignment with service delivery requirements.
• Builds and sustains a high-performance, safety-focused culture through consistent communication, training, and visible leadership.

• Owns fleet readiness and is accountable for achieving service delivery targets, including vehicle availability, on‑time pull-outs, and reduction of road calls.
• Establishes, monitors, and reports key performance indicators such as vehicle availability, miles between road calls, out-of-service time, and missed service attributable to maintenance.
• Conducts ongoing trend analysis of breakdowns, repeat defects, and vehicle performance to proactively address reliability risks.
• Performs root cause analysis of failures and ensures corrective actions are implemented, tracked, and sustained.
• Coordinates closely with Operations to align maintenance execution with service requirements.

• Ensures rigorous compliance with OEM specifications, warranty requirements, and Mountain Line maintenance standards across all fleet and equipment.
• Develops, implements, and enforces disciplined preventive maintenance inspection programs.
• Conducts analysis of warranty items, component failures, and lifecycle performance to maximize warranty recovery and inform maintenance and replacement strategies.
• Oversees and audits maintenance activities to ensure quality, consistency, and adherence to established procedures.
• Ensures maintenance staff are properly trained, equipped, and executing work in accordance with approved practices.

• Directs the maintenance, repair, and lifecycle management of all facilities, equipment, and infrastructure to ensure assets remain in a state of good repair.
• Protects and preserves Mountain Line’s capital investments by maintaining fleet and facilities in a condition that meets established safety, reliability, and performance standards.
• Oversees asset management systems, ensuring accuracy of work orders, asset records, and maintenance history.
• Supports long-term capital planning and infrastructure development using performance data and asset condition assessments.
• Works collaboratively with internal stakeholders and external partners to provide operational oversight and maintenance expertise during the rehabilitation of…