Warehouse Supervisor Details | Nestle Operational Services SA

Position: Warehouse Supervisor Job Details | Nestle Operational Services Worldwide SA
At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life, Nature's Bounty, Vital Proteins, Orgain, Nuun, BOOST, Carnation Breakfast Essentials, Peptamen, Compleat Organic Blends, and more.

We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way.

We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

Position Summary:

The Warehouse Supervisor plays a critical role in our warehouse operations, leading day-to-day activities and fostering a safe, productive, and engaging environment for our team. This position is responsible for driving performance across key areas such as inbound returns, order picking, sorting, or outbound shipping, ensuring high standards of quality, accuracy, and efficiency.

In this role, you will provide hands-on leadership and direction to a team of hourly associates, while building strong partnerships across departments. You will collaborate closely with Inventory, Customer Solutions, Sales, Warehouse Operations, and Supply Chain teams to ensure alignment with site goals and deliver a seamless, high-quality customer experience.

Work Scheduled: 12 hour rotating shift (5 PM-5:30 AM)

Key Responsibilities:

* Supervise associates to pick merchandise and consolidate orders, pack orders, or ship packages direct to consumers and retail customers

* Supervise secondary production functions associated with their currently assigned department, such as returns, return to vendor processes, make ready/audit functions, etc.

* Implement optimal staffing mix during assigned shift for applicable department(s) in partnership with management the production/wave planning office

* Supervise e-commerce and retail Warehouse operations (B2C, B2B)

* Monitor Warehouse lines to ensure goods flow properly within the facility; communicate best practices for conveying goods to associates within department(s) of responsibility as well as upstream and downstream departments

* Maintain accurate records of processed merchandise, packages and shipments, gift packaging, tracking numbers, etc. as well as associate productivity. Prepare daily reports of these metrics for the management team and provide appropriate feedback to associates to support accountability and recognition

* Maintain high quality and productivity standards in assigned department(s) by providing continuous direction, training, and motivation to hourly associates (up to 75% time spent on warehouse floor)

* Coach and develop Warehouse leads in the day to day motivation and support of hourly order processors

* Ensure on-time order processing and Warehouse, keeping service level promises to our customers is critical

* Present problem analysis of operational issues to the inbound/outbound manager on duty (such as dips in productivity) and recommend solutions in a creative and logical manner

* Be solution oriented and routinely make recommendations for continuous improvement within the site

* Exercise the autonomy to make operational decisions on the fly to keep the building plans on track and support the business

* Responsible for assigning work, meeting completion dates, interpreting and ensuring consistent…