Teller, Finance & Banking

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. The full‑time Teller position is located in Franklin Park, IL.

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions, educates customers on alternatives available for their financial interactions, and identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools, and resources.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and, to continue building upon that, we expect our employees to be: customer focused, managing risk, and dedicated to learning.

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk – Assess and effectively manage all of the risks associated with business objectives and activities to ensure adherence to PNC’s Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for the role. The following are required or preferred for success in this position.

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales

• Accuracy and Attention to Detail
• Addressing Customer Needs
• Banking Products
• Digital Awareness
• Effective Communications
• Fraud Detection and Prevention
• Managing Multiple Priorities
• Matrix Management
• Problem Solving
• Understanding Customer Needs

Roles at this level typically do not require a university/college degree, high school diploma, GED, or significant experience. Prior experience is not required. Replacements for a degree may include a comparable combination of education, job‑specific certification(s), and experience (including military service).

No Degree

No Required Certification(s)

No Required License(s)

Base Salary: $33,000.00 – $55,000.00. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible with payment based upon company, business, and/or individual performance.

The opening is expected to be posted for two business days from 07/09/2026, although it may be longer with business discretion.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on eligibility, full‑time employees may receive medical/prescription drug coverage (with an HSDA), dental and vision options; employee and spouse/child life insurance; short and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent‑care reimbursement account; backup child/elder care; adoption, surrogacy, and doula reimbursement;

educational assistance including select fully paid programs; and a robust wellness program with financial incentives.

Paid time off depends on eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence…