Quality Specialist

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way.

We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

Join our team as a Quality Specialist, where you'll champion quality systems and digital platforms (QMS, DMO, SAP) to ensure product excellence. You'll verify online tests, manage net content, and support sensory testing. This role includes developing standards, training team members, and driving continuous improvement through data analysis.

You'll collaborate closely with Production and Quality teams to solve issues, enhance processes, and ensure Vital Proteins products meet Nestlé and regulatory standards—all from our Franklin Park facility.

• Support production decisions related to quality and food safety; serve as the Quality Assurance liaison for the facility.
• Audit Good Maunfacturing Practices (GMPs), procedures, and paperwork on the production floor.
• Manage SAP systems, including setup of new materials for production.
• Provide coaching and training to employees on quality standards and procedures.
• Proactively reduce quality holds and failures to meet First Time Right (FTR%) targets.
• Lead or participate in continuous improvement initiatives (e.g., Go See Think Do).
• Actively support Daily Operating Reviews (DORs), and Weekly Operating Reviews (WORs).
• Develop, revise, and implement forms/SOPs to maintain quality systems.
• Manage procedural and Quality Management Systems (QMS) changes.
• Share top consumer complaints to raise awareness and drive improvements.
• Conduct investigations and implement process improvements to reduce complaints.
• Review and verify Hazardous Analysis and Critical Control Points (HACCP) plans and documentation on the shop floor.
• Perform Behavior-Based Quality observations.
• Work flexible hours and cover off-shifts as needed.
• Support product/process improvements and packaging material changes (New implementation).
• Write protocols and assist with validation activities across the business unit.
• Assist in internal audits and support external certifications (FDA, Kosher, FSSC, Organic).
• Develop and deliver Quality Training modules.
• Provide in-line quality verification and training support.
• Liaise with suppliers and manage the supplier quality defect program.
• Serve as backup for SSOP, Pre-Op, and other inspections.
• Lead root cause analysis reviews (GSTD) for quality incidents.
• Participate in the Factory Food Safety Team and lead HACCP/QMS reviews.
• Perform annual HACCP verification activities.
• Act as liaison to NGMP champion for 5S, visual standards, and Total Productive Maintainance.
• Support continuous improvement and ensure alignment with quality standards.
• Follow GMP, quality, and food safety policies; elevate any issues promptly.
• Maintain high standards of product quality, hygiene, and housekeeping.
• Ensure compliance with FSSC 22000 and drive improvements in quality KPIs.
• Support factory initiatives to improve…