Service Technician

Responsibilities

• Work independently or in a team environment with minimal supervision
• Diagnose and repair Electrical, HVAC, suspension, Pneumatic and Brake Systems
• Provide training, assistance, and mentoring of fellow coworkers
• Respect and care for the customer and their equipment
• Develop personal professional and technical skills on an ongoing basis
• Act as a worthy representative of Prevost at all times
• Foster teamwork and improved communications between sectors at all times
• Respect the rules and guidelines of the company
• Demonstrate leadership through application of the RED CARPET POLICY
• Uphold and promote corporate core values
• Comply with the quality and safety standards of the organization
• Provide customer service while upholding the level of performance and quality of the motor coach to ensure repeat business and continued loyalty of our customers
• Diagnose and repair customer equipment
• Complete documentation thoroughly and timely according to company requirements
• Maintain a clean and safe work environment on a continuous basis
• Verify the materials and equipment used in compliance with ISO guidelines

• Pass required aptitude test
• Advanced troubleshooting and diagnostic abilities
• Go-to-type person in areas of expertise
• Ability to look up parts efficiently and independently
• Assist customers over the phone with technical issues and/or questions
• Fill in for team leader when needed
• Be proficient in electronic media and laptop use

• High school diploma or GED required
• Maintain all requirements for Level 1 and Level 2 technician
• 4 years of qualified mechanical experience or technical school graduate
• Proactively acquire and expand knowledge of the latest technology and systems in the industry
• Possess comprehensive set of tools required to perform the function of a Level 3 technician
• Ability to read and write
• Comply with DOT physical standards
• EPA certifications for the safe handling of refrigerant

• Standing long periods of time
• Exposure to extreme weather variances
  
  Lifting heavy objects

• Competitive medical, dental and vision insurance
• Generous paid time off
• Competitive matching retirement savings plan
• Working environment where safety, health and wellbeing come first
• Professional and personal development through Volvo Group University
• Programs that make today’s challenging reality of combining work and personal life easier

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.