Shipping and Receiving Assistant

We Offer

• Location: Chicago, IL
• Job Status: Full Time Permanent
• Compensation: $24/hr
• 401K matching program
• Benefits: Extended Medical benefits including dental, pharmaceutical, paramedical and more!
• Schedule: Monday to Friday daytime schedule; 07:00 - 15:00
• A career with a growing organization backed by the stability of a company that has been in business since 1919

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.

Over 100 years in business, the Arrow Group of Companies has led the way in developing service focused transportation solutions by working with a broad range of customers, hauling a wider variety of products, and expanding our presence throughout Canada and the United States. Arrow is an industry leading transportation, distribution and materials handling organization.

The Chicago Reload is located in Franklin Park, IL., is approximately 6 acres in size and has 10 Railcar spots served by the CPKC Railway. We transfer product via forklift from truck to rail and/or rail to truck and also specialize in outdoor inventory management primarily of building materials, lumber, and steel.

Under the direction of the Division Manager, the Shipping and Receiving Assistant supports the accurate and efficient flow of inbound and outbound freight at Arrow’s Chicago, Illinois reload facility. This role assists with receiving, shipping documentation, inventory tracking, customer service, and communication with carriers, suppliers, customers, and internal teams. The Shipping and Receiving Assistant plays an important support role in the day-to‑day reload operations of the division, helping ensure products move through the facility and transportation network accurately, safely, and efficiently.

The Shipping and Receiving Assistant contributes to customer service success and operational efficiency through accurate record keeping, timely processing of shipping and receiving documentation, and support of inventory control processes within the reload facility.

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Inbound Freight Coordination

• Accurately receive, inspect, and document incoming truck and rail freight shipments
• Assist with tracking inbound rail and truck shipments and provide updates to support operational planning
• Coordinate with carriers and suppliers to schedule deliveries and ensure timely receipt of goods
• Work closely with the yard or reload team to organize and store incoming products efficiently
• Manage documentation, including bills of lading, customs paperwork, and other relevant shipping documents

Outbound Freight Coordination

• Accurately prepare and process shipping documentation for outbound truck and rail freight (Truck or Rail Bills of Lading, Arrow’s and or Customer documentation requirements)
• Assist with scheduling pickups and coordinating outbound shipments with carriers
• Ensure accurate and timely dispatch of products to customers or other destinations
• Monitor and track outbound shipments, providing updates to internal teams and customers

General

• Assist with daily, weekly, and monthly inventory counts and help reconcile inventory records with shipping and receiving documentation

Inventory Management

• Follow established inventory and invoicing procedures and assist with maintaining accurate inventory records using Arrow's systems and technology
• Assist with daily, weekly, and monthly inventory counts and help reconcile inventory records with shipping and receiving documentation
• Enter inventory transactions and shipment information into applicable systems accurately and in a timely manner
• Ensure product inventory is moved as per customer requirements, i.e. FIFO for lumber
• Report any issues with respect to inventory age and/or integrity

Communication and Collaboration

• Communicate effectively with carriers, suppliers, and internal teams to ensure smooth operations
• Collaborate with various departments, including yard, office staff, reload personnel, and customers to meet customer requirements
• Assist with responding to shipping-related inquiries and elevate issues as required
• Com…