Warehouse Supervisor Job Franklin Park area,Illinois USA,Warehouse

Description ABOUT QCD

Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service Industry customers. Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year.

QCD associates also help run a national non-profit, the GSF Foundation.

At QCD, every role drives success. Whether you're preparing orders, making deliveries, mapping routes, or managing warehouses, you're part of a dynamic team that keeps America's favorite restaurants running. Beyond offering logistics jobs, we build careers and fuel the future of food service distribution.

JOB SUMMARY

Supervises the day-to-day operations of the Warehouse department, including administrative and clerical functions, to ensure efficient operations and a safe working environment. Schedules and monitors associate activities and equipment use to meet and exceed company objectives.

ESSENTIAL FUNCTIONS

Plans, implements, and monitors the day-to-day operations for the warehouse department to ensure that established objectives for shipping, product rotation, sanitation, safety, and timeliness are met or exceeded. (25%)

Monitors loading, dispatch, and receiving times and makes appropriate changes, ensuring compliance with QIP, HACCP, and DOT regulations. (25%)

Routinely informs and communicates with associates to ensure compliance with established warehouse productivity, safety, and sanitation policies and procedures. (25%)

Monitors and completes numerous computer-based and manual reports and related paperwork, including time records, daily logs, damage reports, etc. (10%)

Monitors product damage and audits routes to ensure reliable product delivery. (5%)

Plans and schedules manpower. (5%)

Plans and coordinates vehicle and equipment maintenance and utilization reports. (5%)

Performs other related and assigned duties as necessary.

LEADERSHIP/MANAGEMENT RESPONSIBILITY

Supervises of up to 100 hourly associates, depending on size of facility. Manages projects and assignments with significant impact on customer service.

PERFORMANCE CATEGORIES

Productivity/quality standards: efficiency, timeliness, and reliability
Productivity/quality standards: cases per hour
Productivity/quality standards: product integrity
Teamwork within the department and across departments
Project/assignment standards
Customer satisfaction
External relationships with regulatory agencies
Safety standards and procedures: associates
Safety standards and procedures: facility and warehouse equipment
Safety standards and procedures: food safety and handling

MINIMUM QUALIFICATIONS

Education and experience equivalent to:

Education/Certification

AA degree from an accredited vocational, technical, or junior college institution. Forklift instructor certification.

Experience

3 to 6 years of relevant work experience.

Knowledge,

Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

Relevant safety policies, practices, and procedures (J)
Storage and shipment of food or allied products. (B)
Food and material handling (B)
Inventory control concepts and techniques (B)
Barcoding (B)
Company computer systems (B)
Warehouse racking systems/processes (B)
Supervisory concepts and techniques (B)
Relevant regulatory procedures and standards (OSHA, USDA, AIB, HAACP, etc.) (B)

Skill and ability to

Lead a diverse workforce in a 24 hour/7 day per week operation
Work in a union environment
Supervise and motivate associates in a team-based environment
Interpret warehouse operations anomalies and identify appropriate solutions
Work effectively in a general business environment, with a focus on high levels of quality and customer service
Act in accordance with GSF’s Values and Creed

WHY JOIN US

We're not just in the business of distribution - we're in the business of development. Your ambition accelerates our whole team's progress. We provide clear paths for career advancement, from entry-level to leadership, backed by comprehensive…