Warehouse Supervisor

ABOUT QCD:

Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service Industry customers. Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year.

QCD associates also help run a national non-profit, the GSF Foundation.

Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service Industry customers. Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year.

QCD associates also help run a national non-profit, the GSF Foundation.

At QCD, every role drives success. Whether you're preparing orders, making deliveries, mapping routes, or managing warehouses, you're part of a dynamic team that keeps America's favorite restaurants running. Beyond offering logistics jobs, we build careers and fuel the future of food service distribution.

JOB SUMMARY:

Supervises the day-to-day operations of the Warehouse department, including administrative and clerical functions, to ensure efficient operations and a safe working environment. Schedules and monitors associate activities and equipment use to meet and exceed company objectives.

• Plans, implements, and monitors the day-to-day operations for the warehouse department to ensure that established objectives for shipping, product rotation, sanitation, safety, and timeliness are met or exceeded. (25%)
• Monitors loading, dispatch, and receiving times and makes appropriate changes, ensuring compliance with QIP, HACCP, and DOT regulations. (25%)
• Routinely informs and communicates with associates to ensure compliance with established warehouse productivity, safety, and sanitation policies and procedures. (25%)
• Monitors and completes numerous computer-based and manual reports and related paperwork, including time records, daily logs, damage reports, etc. (10%)
• Monitors product damage and audits routes to ensure reliable product delivery. (5%)
• Plans and schedules manpower. (5%)
• Plans and coordinates vehicle and equipment maintenance and utilization reports. (5%)
• Performs other related and assigned duties as necessary.

Supervises of up to 100 hourly associates, depending on size of facility. Manages projects and assignments with significant impact on customer service.

• Productivity/quality standards: efficiency, timeliness, and reliability
• Productivity/quality standards: cases per hour
• Productivity/quality standards: product integrity
• Teamwork within the department and across departments
• Project/assignment standards
• Customer satisfaction
• External relationships with regulatory agencies
• Safety standards and procedures: associates
• Safety standards and procedures: facility and warehouse equipment
• Safety standards and procedures: food safety and handling

AA degree from an accredited vocational, technical, or junior college institution. Forklift instructor certification.

3 to 6 years of relevant work experience.

• Relevant safety policies, practices, and procedures (J)
• Storage and shipment of food or allied products. (B)
• Food and material handling (B)
• Inventory control concepts and techniques (B)
• Barcoding (B)
• Company computer systems (B)
• Warehouse racking systems/processes (B)
• Supervisory concepts and techniques (B)
• Relevant regulatory procedures and standards (OSHA, USDA, AIB, HAACP, etc.) (B)

• Lead a diverse workforce in a 24 hour/7 day per week operation
• Work in a union environment
• Supervise and motivate associates in a team-based environment
• Interpret warehouse operations anomalies and identify appropriate solutions
• Work effectively in a general business environment, with a focus on high levels of quality and customer service
• Act in accordance with GSF's Values and Creed

We're not just in the business of distribution - we're in the…