Surveillance Technician

Job Summary

The Surveillance Technician will complete required education and training for all contractor-provided BAS operators. Training must meet OEM standards for Johnson Controls, Honeywell, or TAC/Schneider systems.

Maintain and monitor Building Automation Systems 24/7, 365 days per year; respond to alarms and equipment failures; maintain shift log documentation; review animal room temperature and humidity bi-hourly; conduct hourly rotating walking tours; maintain suite pressure logs; relocate refrigeration equipment during after‑hours failures as needed.

• Maintain hardware and software; diagnose issues with mechanical equipment; program sequences of operations, user graphics, control setpoints, alarms; and provide repairs and solutions for alarms generated by the building automation systems.
• Plan building-wide controls, networking and coordination with other government entities or construction contractors responsible for adding or modifying controls components.
• Communicate technical material to a non-technical audience and demonstrate knowledge of control theory and HVAC systems.
• Ensure activity logs for every action performed on the BAS and maintain daily electronic logs.
• Operate the Utility Management Control System (Building Automation System) and related pneumatic controls and all associated components and devices.

• Assist staff technicians in monitoring and analyzing HVAC operations.
• Report abnormal building system conditions to supervisors or trade leads; apply regulations, instructions, plans, and emergency notifications.
• Monitor centrally monitored alarm systems (power, temperature, pressure) and take appropriate actions when alarms occur.
• Perform regular inspections and maintenance for HVAC, lighting, and other building systems; troubleshoot and resolve system alarms and faults promptly.
• Analyze BMS data to identify trends and optimize performance; coordinate with maintenance and engineering teams for repairs or upgrades.
• Document all maintenance activities and system updates; ensure compliance with safety and environmental regulations.
• Provide technical support and guidance to staff and building occupants.
• Perform additional duties as assigned.

• High School Diploma – required.
• 1+ year experience with computerized maintenance management system (CMMS) software – required.
• Certifications or technical trade school certificate – preferred.

• Must lift 50 lbs, squat, bend, stoop, kneel, climb a ladder, stand for long periods, and perform constant arm extensions.
• Occasional exposure to heat, cold, noise, dust, dirt, chemicals, and minor safety hazards such as cuts and bruises.

• Strong attention to detail and organizational skills.
• Excellent oral and written communication skills, data analysis, and technical documentation for regulatory compliance.
• Knowledge of computer software programs, including Word, Excel, PowerPoint, and Outlook.
• Ability to pass a local background check and obtain and maintain NAC/LAC clearance after hire.