Engineering Operations Technician; Night Shift

Description

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you will play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

Engineering Technicians are Amazon’s front line for hands‑on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot Data Center Operations’ mission‑critical facilities, including stand‑by diesel generators, fuel systems, three‑phase electrical systems (switch gear, UPSs, PDUs, wet‑cell batteries), CRAC units, centrifugal chillers, cooling towers, water chemical systems, air handlers, pumps, and motors.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on.

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting facility and rack‑level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Produce technical writing to support the change management program
• Monitor daily work requests, manage resolution, and execute projects from conception to completion
• On‑site support of contractors, subcontractors, and vendors, ensuring all work complies with established practices, procedures, and local legislation
• Adapt work schedule to specific site needs; shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• Support more than one location/site as required

• Willingness and demonstrated ability to work in physical conditions with reasonable accommodations
• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
• Work in an environment requiring provided ear protection

This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until the assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility

Candidates must be able to travel over 50 miles or commute less than 50 miles to active data center sites as required by business needs.

• 1+ year of electrical or mechanical experience
• 1+ year of Microsoft Office products and applications experience
• Work flexible schedule including weekends, nights, and holidays

• 2+ years of data center engineering experience
• Associate’s degree in a related field
• Industrial‑scale chiller plant operation experience

Amazon does not sponsor immigration visas, including H‑1B, TN, and other non‑immigrant visas, for this role.

Lump sum stipends will be provided to eligible candidates who relocate for this position.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status,…