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ACE - Assistant Conductor

Job in Fredericksburg, Stafford County, Virginia, 22403, USA
Listing for: Keolis Commuter Services
Full Time position
Listed on 2026-07-11
Job specializations:
  • Maintenance/Cleaning
    Installation Technician
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Excellent Customer Service skills, Interpersonal and Communication

Comply with all related safety rules and procedures and report all hazards as required.

Attend and participate in all assigned training.

Resolve minor customer disputes / complaints on board the train with calm professionalism, including fare enforcement.

Effective and timely communication of relevant issues to passengers using both in person and public address system announcements.

Assist the conductor and the engineer in the inspection and basic troubleshooting of mechanical systems of rail equipment.

Assist the Conductor in submission of various reports to record movement delays, unusual occurrences, passenger inconveniences, and mechanical defects.

Comply with all operational and code of conduct rules / policies.

Submit to and pass periodic medical examinations as well as random drug and alcohol screenings.

Must pass yearly operational rules exams.

Must be able to pass a conductor promotion exam.

Satisfactory attendance and safe work record.

Must understand and comply with Keolis's Uniform & Grooming Standards when engaged in performing passenger service.

Other duties as assigned.

Prior work experience exhibiting responsibility, initiative, and other leadership characteristics.

Customer Service experience preferred.

Qualifications

Class 1 Cert Conductor

Must pass yearly operational rules exams.

Must be able to pass a conductor promotion exam.

Prior work experience exhibiting responsibility, initiative, and other leadership characteristics.

Must understand and comply with Keolis's Uniform & Grooming Standards when engaged in performing passenger service.

Must comply with all operational and code of conduct rules / policies.

Must submit to and pass periodic medical examinations as well as random drug and alcohol screenings.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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