Automotive Service Dispatcher

Dealership:

L0410 BMW of Freehold

• Pay: $65,000 – $75,000 per year. Actual pay offered may vary based on skills, experience, job-related knowledge, bonuses, and commission.
• Schedule: Full-time with a Monday through Friday schedule, from 8:00 AM to 4:30 PM.

Reports to Fixed Ops Manager

Join the team at BMW of Freehold, where ambition meets professional training and exceptional customer care. Work with cutting-edge equipment, enjoy top benefits, grow your skills, and thrive in a supportive, collaborative environment. Elevate your career with us!

• Schedule and prioritize shop workflow
• Assign work to qualified technicians
• Ensure warranty procedure compliance
• Enforce safety and housekeeping standards
• Review completed work and documentation
• Ensure vehicle inspections are completed
• Maintain warranty records and vehicle history
• Track dispatch logs and carryover vehicles
• Coordinate parts requirements with Parts Department
• Monitor repair quality, completion, and repair order closure

• 3+ years of experience required.
• Strong understanding of dealership service operations, technician workflow, and repair order management.
• Experience using CDK or similar dealership management systems.
• BMW dealership experience is preferred. Previous automotive dealership experience is required
• Excellent organizational, communication, and multitasking skills.
• Acceptable driving record and a valid driver’s license in your state of residence.

Est. Annual Earnings ranges from $65000.00-$75,000.00 Actual pay offered may vary depending on skills, experience, job-related knowledge/bonus/commission, location, etc. Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at  pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and Green Cars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes