Regional Training & Operations Technician

Position Summary

This position is responsible for operating multiple Veolia contracted client water and wastewater facilities. The primary purpose of this position is to cover vacations & absences at existing facilities, assist in the training and development of local operations teams, and to serve in a support role at new account start‑ups. This position will be responsible for assisting with the overall operation and maintenance of accounts in its area, including process changes to meet compliance, troubleshooting processes & equipment, maintenance (routine, reactive, and preventive), process & compliance sampling, laboratory testing, and writing and distributing a daily shift report.

In between time at designated accounts, this position will develop training resources for general water and wastewater industry knowledge, as well as site‑specific treatment training for all technicians in the region. The role requires significant travel, sometimes for extended periods – ranging from 1–2 weeks away from home at a time up to a month for extenuating circumstances.

• Maintain complete operational coverage of the Veolia operated facilities in the designated region, covering vacations and unplanned absences on both day and night shifts.
• Assist in the operational development of all local technicians, providing in‑person hands‑on training, developing electronic training materials, and directing training efforts.
• Ensure industry standards and best practices are used at all Veolia operated facilities, including recordkeeping, lab testing, operational practices, and preventive maintenance.
• Support new account start‑up projects by working with the Senior Wastewater Operational Technician team to develop operational tasks, procedures, and goals.
• Provide knowledgeable support to local technicians for troubleshooting process issues, ensuring proactive decisions are made regularly.
• Operate and control electric motors, pumps, and valves to regulate flow into the wastewater treatment plant.
• Collect and test wastewater samples to determine concentration levels and impurities at the scheduled testing frequency.
• Maintain accurate record‑keeping of client data such as residual chemical content, water turbidity, and water pressure.
• Comply with all Veolia and multi‑party safety parameters/programs.
• Analyze lab data to identify potential treatment issues and implement process changes to prevent non‑compliance.
• Compile data for the Environmental Protection Agency or state regulatory bodies.
• Coordinate with other operators and multiple’s management to maintain plant equipment.
• Consult with multiples and Veolia management on wastewater plant operations to determine optimal treatment.

• Coordinate with multiples to schedule third‑party maintenance support for projects outside Veolia’s scope of work.
• Complete all preventive maintenance defined by Veolia and multiple management at the designated frequency, documenting each task (e.g., changing filters, oil, greasing bearings, operating temperatures, exercising valves).
• Complete or assist with minor maintenance projects to keep the facility operating effectively (e.g., chemical pump repair, small PVC piping installation, valve replacement).
• Complete or assist with intermediate maintenance projects (e.g., replacing mechanical pump seals, packing seals, impellers, full PVC line replacements, centrifugal pump replacements, displacement pump replacements).

• Work with fellow operators on off‑shifts when problems arise or assistance is needed.
• Maintain 24/7 availability to wastewater operators and multiple management.
• Communicate regularly with the Veolia Account Manager regarding plant operation, compliance, maintenance, and personnel issues.
• Provide supervision and leadership, exemplifying hard work, attention to detail, fair treatment, and responsibility for results.
• Define daily operation and maintenance duties to ensure compliance (process changes, chemical feed rates, maintenance activities, additional sampling).
• Provide training and facilitate operator training for all…