Facilities Team Member

Position Summary

Facilities Team Members are responsible for helping maintain the GRACE campus in a clean, safe, sanitary, and functional condition. This role includes routine janitorial work, basic maintenance support, campus inspections, supply stocking, special projects, and response to urgent facility needs as they arise.

This is a front‑line position. Facilities Team Members interact directly with guests, staff, volunteers, visitors, and community partners throughout the day. Every interaction should reflect GRACE’s core values of Safety, Impact, and Respect.

The Facilities team works together to support the full campus. Team members may assist with both janitorial and maintenance‑related tasks depending on campus needs, individual skills, training, and assigned priorities.

• Clean designated building areas (dusting, sweeping, mopping, cleaning ceiling vents, restroom cleaning).
• Stock, organize, and maintain supply rooms, cleaning closets, restrooms, and shared use areas.
• Perform and document routine inspections of buildings, restrooms, equipment, safety items, and campus conditions.
• Assist with basic maintenance tasks, adjustments, and minor repairs as assigned.
• Support larger maintenance projects, deep cleans, and special projects.
• Identify and report maintenance concerns, safety hazards, supply needs, damages, and urgent facility issues.
• Use basic hand tools, power tools, cleaning equipment, and campus equipment safely and appropriately.
• Respond to emergency cleaning, facility, weather‑related, or safety situations as needed.
• Communicate clearly with supervisors, coworkers, and other departments about work orders, priorities, and campus needs.
• Provide respectful, professional, trauma‑informed service to guests during all interactions.
• Follow GRACE policies, safety procedures, chemical handling guidelines, and assigned documentation processes.
• Participate in training and cross‑training related to janitorial work, maintenance, safety, equipment use, and guest interaction.

• Ability to safely and confidently use basic hand tools and common power tools.
• Previous hands‑on experience with maintenance, repairs, construction, landscaping, facilities work, or a related trade.
• Ability to perform minor repairs, adjustments, installations, and maintenance tasks with appropriate supervision and training.
• Willingness to perform both janitorial and maintenance‑related work as part of a shared Facilities team.
• Ability to work independently and stay productive with limited supervision.
• Strong organizational, communication, and follow‑through skills.
• Ability to interact with guests, staff, volunteers, and visitors in a professional, respectful, and trauma‑informed manner.
• Willingness to continue learning new skills and participate in cross‑training.
• Ability to work mornings, weekends, holidays, and during urgent campus needs as scheduled.
• Ability to safely lift, carry, push, or pull up to 50 pounds.

• Experience with basic plumbing repairs, fixture repairs, door hardware, furniture assembly, patching, painting, basic carpentry, or general building maintenance.
• Experience using power tools, pressure washers, ladders, hand tools, and similar equipment.
• Ability to troubleshoot simple facility problems and communicate what materials, tools, or support are needed.
• Experience working in shelters, housing programs, schools, healthcare, hospitality, property management, maintenance, or other high‑use facilities.
• Basic computer skills; experience with Slack, work order systems, or similar tools.

GRACE operates using a Housing First philosophy, which means our work is focused on ending homelessness, not only meeting immediate needs. Facilities Team Members play an important role in that mission by helping keep the campus clean, safe, welcoming, and functional for the people we serve.

This role is physically active. GRACE is a 23‑acre campus, and Facilities Team Members should expect to be on their feet for much of the day, walk between buildings, climb stairs, bend, kneel, reach, lift, carry supplies, move equipment, and perform cleaning or maintenance…